I am a strategic marketing professional with expertise in developing and executing successful strategies, analyzing market trends, and segmenting customers. I thrive on turning insights into action and love collaborating across teams to drive growth. My approach blends creativity with data-driven decision-making to deliver measurable results. In my work, I’m proficient in digital channels, email marketing, social media platforms, and analytics. I leverage data-driven insights to optimize campaigns, improve customer journeys, and increase lifetime value for brands.

Tai Yen Huan

I am a strategic marketing professional with expertise in developing and executing successful strategies, analyzing market trends, and segmenting customers. I thrive on turning insights into action and love collaborating across teams to drive growth. My approach blends creativity with data-driven decision-making to deliver measurable results. In my work, I’m proficient in digital channels, email marketing, social media platforms, and analytics. I leverage data-driven insights to optimize campaigns, improve customer journeys, and increase lifetime value for brands.

Available to hire

I am a strategic marketing professional with expertise in developing and executing successful strategies, analyzing market trends, and segmenting customers. I thrive on turning insights into action and love collaborating across teams to drive growth. My approach blends creativity with data-driven decision-making to deliver measurable results.

In my work, I’m proficient in digital channels, email marketing, social media platforms, and analytics. I leverage data-driven insights to optimize campaigns, improve customer journeys, and increase lifetime value for brands.

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Language

English
Fluent

Work Experience

Growth & Digital Marketing Manager at AirAsia Group
October 2, 2019 - Present
Led growth and digital marketing initiatives, delivering YoY 20% growth in total app installs, 18% increase in sign-ups, and 30% growth in overall MAU through targeted user acquisition and CRM journeys. Managed a MYR 2 million monthly marketing budget and a team of 5 media professionals. Collaborated with cross-functional teams to align marketing efforts and messaging. Oversaw relationships with digital agencies and external vendors to ensure effective strategy execution and peak performance. Prepared thorough QBRs aligning business objectives with market opportunities and delivering actionable insights.
Digital Marketing & Planning Lead at Lion Lion Digital Agency
December 2, 2018 - October 2, 2019
Appointed as Google Digital Guru Ambassador and led the agency's Digital Community, achieving an average 15% optimization in ads spend and campaign performance across clients. Secured two new clients per month through effective pitching, led a team to conduct a complete media audit (Google Ads, Analytics, Facebook, Tag Manager), and identified training gaps, delivering quarterly coaching sessions to boost performance.
Senior Digital Marketing Specialist at Lion Lion Digital Agency
August 2, 2017 - December 2, 2018
Led the strategy, development, execution, and optimization of paid digital campaigns. Monitored key metrics (conversions, conversion rate, revenue) and conducted media audits (Google Ads, Analytics, Facebook, Tag Manager). Identified training needs within the digital and client management teams and delivered targeted coaching sessions to improve performance.
Digital Marketing Specialist at Lion Lion Digital Agency
February 2, 2016 - August 2, 2017
Created and managed paid digital campaigns; ensured proper tagging and reporting to measure campaign success; identified trends within data sets and made recommendations to enhance reporting.

Education

BA (Hons) Mass Communications (Media and Publishing) at University of Hertfordshire
January 1, 2014 - January 1, 2015
BA (Hons) Mass Communications (Advertising) at Taylor's University Lakeside Campus
January 1, 2012 - January 1, 2014

Qualifications

Google Digital Guru Ambassador
January 11, 2030 - December 15, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services