Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am Yenyen, a detail-oriented SAP professional/Business Analyst with over three years of end-to-end Order-to-Cash process experience. I translate business requirements into practical, value-driven solutions, and I am skilled at creating clear user documentation, process guides, and training materials to support system implementation and knowledge transfer. I excel at collaborating with cross-functional teams and stakeholders to ensure seamless delivery of objectives, and I thrive in fast-paced environments.…I am Yenyen, a detail-oriented SAP professional/Business Analyst with over three years of end-to-end Order-to-Cash process experience. I translate business requirements into practical, value-driven solutions, and I am skilled at creating clear user documentation, process guides, and training materials to support system implementation and knowledge transfer. I excel at collaborating with cross-functional teams and stakeholders to ensure seamless delivery of objectives, and I thrive in fast-paced environments.

Yenyen Jay Magalong

Data Analyst, Data Collector, Online Trainer, +3





I am Yenyen, a detail-oriented SAP professional/Business Analyst with over three years of end-to-end Order-to-Cash process experience. I translate business requirements into practical, value-driven solutions, and I am skilled at creating clear user documentation, process guides, and training materials to support system implementation and knowledge transfer. I excel at collaborating with cross-functional teams and stakeholders to ensure seamless delivery of objectives, and I thrive in fast-paced environments.…I am Yenyen, a detail-oriented SAP professional/Business Analyst with over three years of end-to-end Order-to-Cash process experience. I translate business requirements into practical, value-driven solutions, and I am skilled at creating clear user documentation, process guides, and training materials to support system implementation and knowledge transfer. I excel at collaborating with cross-functional teams and stakeholders to ensure seamless delivery of objectives, and I thrive in fast-paced environments.

Available to hire

I am Yenyen, a detail-oriented SAP professional/Business Analyst with over three years of end-to-end Order-to-Cash process experience. I translate business requirements into practical, value-driven solutions, and I am skilled at creating clear user documentation, process guides, and training materials to support system implementation and knowledge transfer. I excel at collaborating with cross-functional teams and stakeholders to ensure seamless delivery of objectives, and I thrive in fast-paced environments.

Skills

Microsoft Office

Data Visualization

Power BI

Experience Level

Microsoft Office

Expert

Data Visualization

Expert

Power BI

Expert

Language

English

Advanced

Work Experience

SAP SD Specialist II at Goldilocks Bake Shop Inc.

July 1, 2025 - February 1, 2026

Led a team of SAP SD functional consultants under the client's Application Service Maintenance (AMS) group, providing support and conducting root cause analysis to resolve production issues. Provided BAU production support through root cause analysis, ensuring smooth business operations. Acted as a Subject Matter Expert and project lead in managing change requests, conducting user training, quality assurance testing, and preparing project documentation. Guided end-users in effectively utilizing the SAP Order-to-Cash process to ensure smooth and efficient business operations. Achievements included maintaining 80% SLA performance for support tickets and mentoring junior consultants.

IT Manager (Volunteer) at Hult Prize Foundation

January 1, 2022 - December 31, 2023

Assisted the regional manager by conducting all technical training with staff volunteers and ensuring the readiness of all assets used during events in the East and South East Asia region.