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🎓 Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. 📍 Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. 💡 Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new…🎓 Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. 📍 Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. 💡 Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new

Yesenia Alvarado

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🎓 Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. 📍 Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. 💡 Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new…🎓 Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. 📍 Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. 💡 Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new

Available to hire

🎓 Fashion Design graduate from CEAM Institute with a passion for digital design and English translation.
📍 Certified Personal Image Consultant (Fomento Professional Institute, Madrid).
✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising.
💡 Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Bilingual Analytical Agent at Metropolitan Insurance

March 20, 2025 - October 17, 2025

Delivered remote customer support in English and Spanish. Assisted clients with insurance policies and claims for life, auto, home, and business. Ensured accurate documentation and improved workflow processes collaboratively.

Bilingual Analytical Agent at Turo

July 31, 2024 - October 17, 2025

Provided English-language customer service through ticketing systems. Resolved client issues and ensured SLA compliance. Built strong professional relationships across virtual teams.

Content Editor at LG Mind & Body

June 1, 2024 - Present

Developed content strategies and managed multiple social media accounts. Designed visually engaging digital content using Canva, Photoshop, and Illustrator. Created digital brochures and marketing materials.

Image Consultant / Community Manager at Sephora

December 31, 2021 - October 17, 2025

CRM Zendesk; Prepared special product orders for customers. Visual merchandising and replenishment of luxury fashion products.