šŸŽ“ Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. šŸ“ Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. šŸ’” Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new…

Yesenia Alvarado

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šŸŽ“ Fashion Design graduate from CEAM Institute with a passion for digital design and English translation. šŸ“ Certified Personal Image Consultant (Fomento Professional Institute, Madrid). ✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising. šŸ’” Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new…

Available to hire

šŸŽ“ Fashion Design graduate from CEAM Institute with a passion for digital design and English translation.
šŸ“ Certified Personal Image Consultant (Fomento Professional Institute, Madrid).
✨ Experienced in social media management, digital content creation, and design tools for marketing and advertising.
šŸ’” Creative, proactive, and adaptable — team player with strong communication skills and a love for learning new

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Bilingual Analytical Agent at Metropolitan Insurance
March 20, 2025 - October 17, 2025
Delivered remote customer support in English and Spanish. Assisted clients with insurance policies and claims for life, auto, home, and business. Ensured accurate documentation and improved workflow processes collaboratively.
Bilingual Analytical Agent at Turo
July 31, 2024 - October 17, 2025
Provided English-language customer service through ticketing systems. Resolved client issues and ensured SLA compliance. Built strong professional relationships across virtual teams.
Content Editor at LG Mind & Body
June 1, 2024 - Present
Developed content strategies and managed multiple social media accounts. Designed visually engaging digital content using Canva, Photoshop, and Illustrator. Created digital brochures and marketing materials.
Image Consultant / Community Manager at Sephora
December 31, 2021 - October 17, 2025
CRM Zendesk; Prepared special product orders for customers. Visual merchandising and replenishment of luxury fashion products.

Education

Bachelor of Fashion Design at CEAM Institute
January 1, 2014 - January 1, 2018
Certified Personal Image Consultant at Fomento Profesional - Madrid
January 1, 2019 - January 1, 2020

Qualifications

Certified Personal Image Consultant
January 1, 2019 - January 1, 2020

Industry Experience

Media & Entertainment, Retail, Professional Services, Financial Services