Hi, I’m Yiliana Martinez, a UX/UI designer with a foundation in computer engineering and hands-on experience shaping user experiences in healthcare and retail settings. I enjoy turning complex requirements into intuitive interfaces, conducting usability tests, and collaborating with cross-functional teams to deliver polished products. I thrive in fast-paced environments, love mentoring others, and am passionate about making technology accessible and enjoyable for users. I’m excited to bring my problem-solving mindset and curiosity for AI-enhanced design to your next project.…

Yiliana Martinez

Hi, I’m Yiliana Martinez, a UX/UI designer with a foundation in computer engineering and hands-on experience shaping user experiences in healthcare and retail settings. I enjoy turning complex requirements into intuitive interfaces, conducting usability tests, and collaborating with cross-functional teams to deliver polished products. I thrive in fast-paced environments, love mentoring others, and am passionate about making technology accessible and enjoyable for users. I’m excited to bring my problem-solving mindset and curiosity for AI-enhanced design to your next project.…

Available to hire

Hi, I’m Yiliana Martinez, a UX/UI designer with a foundation in computer engineering and hands-on experience shaping user experiences in healthcare and retail settings. I enjoy turning complex requirements into intuitive interfaces, conducting usability tests, and collaborating with cross-functional teams to deliver polished products. I thrive in fast-paced environments, love mentoring others, and am passionate about making technology accessible and enjoyable for users. I’m excited to bring my problem-solving mindset and curiosity for AI-enhanced design to your next project.

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Language

English
Fluent

Work Experience

UX/UI Intern at Digital Project
February 1, 2026 - Present
Developed atomic components and maintained the Design System in Figma to ensure visual consistency. Conducted heuristic audits and usability testing to identify pain points within user flows. Collaborated within an Agile framework, coordinating deliverables directly with the development team.
UX/UI Internship at Digital Projex
February 1, 2026 - Present
Creation of atomic components and maintenance of the Design System in Figma to ensure visual consistency. Conducting heuristic audits and usability testing to identify pain points in the user flow. Working under Agile methodology, coordinating deliverables directly with the development team.
UX/UI Intern at Digital Projex
February 1, 2026 - Present
Created atomic components and maintained the Design System in Figma to ensure visual consistency; conducted heuristic audits and usability testing to identify pain points; worked under Agile, coordinating deliverables with the development team.
Operational Customer Experience at UnitedHealthcare
September 1, 2025 - Present
Resolved complex customer issues using data analysis and empathy to ensure adherence to healthcare regulations; enhanced team efficiency through collaborative projects and supported users in navigating healthcare platforms, clarifying medical terminology for better understanding.
Operational Customer Experience Lead at Kroger
November 1, 2023 - September 1, 2025
Applied meticulous attention to detail to reduce system errors and boost data entry efficiency, performing rigorous compliance checks and data validation to maintain system accuracy and customer trust. Managed scheduling and workflow organization in a fast-paced environment, prioritizing task flow and customer needs.
Leader at Kroger
November 1, 2023 - September 1, 2025
Applied strong attention to detail to reduce system errors and improve data entry efficiency, performed rigorous compliance checks and data validation to maintain system accuracy and customer trust. Managed scheduling and workflow organization in a fast-paced environment, prioritizing task flow and customer needs.
Business Support Specialist Leader at Kroger
November 1, 2023 - September 1, 2025
Applied strong attention to detail to reduce system errors and improve data entry efficiency, performed rigorous compliance checks and data validation to maintain system accuracy and customer trust. Managed scheduling and workflow organization in a fast-paced environment, prioritizing task flow and customer needs.
Leader, Business Support at Kroger
November 1, 2023 - September 1, 2025
Applied attention to detail to reduce system errors and improve data entry efficiency; performed rigorous compliance checks and data validation to maintain system accuracy and customer trust. Managed scheduling and workflow organization in a fast-paced environment, prioritizing task flow and customer needs.
Operational Customer Experience at UnitedHealthcare
September 1, 2015 - Present
Resolved complex customer issues by utilizing data analysis and empathy to ensure adherence to healthcare regulations. Enhanced team efficiency through collaborative projects and supported users in navigating healthcare platforms, clarifying intricate medical terminology for improved understanding.

Education

Google UX Design Certificate at Online
September 1, 2026 - December 1, 2026
IxDF AI for Designer at IxDF
December 1, 2026 - April 26, 2026
IxDF Object-Oriented Designer at IxDF
February 1, 2026 - April 26, 2026
Computer Engineering at College
September 1, 2018 - August 1, 2023
Computer Engineering at Collage
September 1, 2018 - August 1, 2023
Google UX Design Certificate at Online
September 1, 2026 - December 1, 2026
IxDF AI for Designer at Online
December 1, 2026 - April 28, 2026
IxDF Object-Oriented Designer at Online
February 1, 2026 - April 28, 2026
Computer Engineering at College
September 1, 2018 - August 1, 2023
UX Design Certificate at Google
September 1, 2026 - December 1, 2026
AI for Designer at IxDF
December 1, 2026 - April 28, 2026
Object-Oriented Designer at IxDF
February 1, 2026 - April 28, 2026
Bachelor's Degree in Computer Engineering at College of Computer Engineering
September 1, 2018 - August 1, 2023
Google UX Design Certificate at Google
September 1, 2026 - December 1, 2026
AI for Designers at IxDF
December 1, 2026 - April 29, 2026
Object-Oriented Designer at IxDF
February 1, 2026 - April 29, 2026
Computer Engineering at Collage
September 1, 2018 - August 1, 2023

Qualifications

Google UX Design Certificate
September 1, 2026 - December 1, 2026
IxDF AI for Designer
December 1, 2026 - April 26, 2026
IxDF Object-Oriented Designer
February 1, 2026 - April 26, 2026
IxDF Object-Oriented Designer
February 1, 2026 - April 26, 2026
IxDF AI for Designer
December 1, 2026 - December 1, 2026
Google UX Design Certificate
September 1, 2026 - December 1, 2026
Google UX Design Certificate
September 1, 2026 - December 1, 2026
IxDF AI for Designer
December 1, 2026 - April 28, 2026
IxDF Object-Oriented Designer
February 1, 2026 - April 28, 2026
UX Design Certificate
September 1, 2026 - December 1, 2026
AI for Designer (IxDF)
December 1, 2026 - April 28, 2026
Object-Oriented Designer (IxDF)
February 1, 2026 - April 28, 2026
Google UX Design Certificate
September 1, 2026 - December 1, 2026
AI for Designers
December 1, 2026 - April 29, 2026
Object-Oriented Designer
February 1, 2026 - April 29, 2026
Bachelor's degree in Computer Engineering
September 1, 2018 - August 1, 2023
UX Design Certificate (Google)
September 1, 2026 - December 1, 2026
AI for Designers Certificate
January 11, 2030 - July 5, 2026
Object-Oriented Designer Certificate
January 11, 2030 - July 5, 2026

Industry Experience

Healthcare, Software & Internet, Education, Professional Services, Media & Entertainment, Retail