I am Haiqiao Huang, a UX Designer experienced in shaping end-to-end user experiences across insurance, telecom, and retail domains. I craft intuitive interfaces and efficient flows, collaborating with product, engineering, and QA teams to deliver user-centered solutions. I enjoy mentoring peers and students, conducting user research, and iterating designs based on feedback to improve satisfaction and task completion. In my career, I’ve focused on turning complex processes into simple, enjoyable experiences for brokers, customers, and cross-functional teams. I’m passionate about learning, adapting, and sharing best practices to help others grow in UX/Product Design.

Haiqiao Huang

I am Haiqiao Huang, a UX Designer experienced in shaping end-to-end user experiences across insurance, telecom, and retail domains. I craft intuitive interfaces and efficient flows, collaborating with product, engineering, and QA teams to deliver user-centered solutions. I enjoy mentoring peers and students, conducting user research, and iterating designs based on feedback to improve satisfaction and task completion. In my career, I’ve focused on turning complex processes into simple, enjoyable experiences for brokers, customers, and cross-functional teams. I’m passionate about learning, adapting, and sharing best practices to help others grow in UX/Product Design.

Available to hire

I am Haiqiao Huang, a UX Designer experienced in shaping end-to-end user experiences across insurance, telecom, and retail domains. I craft intuitive interfaces and efficient flows, collaborating with product, engineering, and QA teams to deliver user-centered solutions. I enjoy mentoring peers and students, conducting user research, and iterating designs based on feedback to improve satisfaction and task completion.

In my career, I’ve focused on turning complex processes into simple, enjoyable experiences for brokers, customers, and cross-functional teams. I’m passionate about learning, adapting, and sharing best practices to help others grow in UX/Product Design.

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Language

English
Fluent
Chinese
Fluent

Work Experience

UX Designer at Applied Systems
May 1, 2021 - Present
Designed end-to-end user flows for insurance quoting and policy management platforms, simplifying workflows and enhancing user efficiency. Increased user satisfaction through clean and intuitive designs, making complex processes easier for brokers to complete. Collaborated with PM, Dev, and QA in agile teams to deliver user-centered solutions. Conducted user research and usability testing, and iterated designs based on feedback.
UX Design Mentor at May Art Gallery Education
June 1, 2021 - June 1, 2022
Guide international students interested in UX/Product Design, sharing professional experience and industry best practices. Deliver practical UX design tutorials and actionable feedback to help students grow their skills.
UX/UI Designer at Wing Tel Canada
February 1, 2020 - February 1, 2021
Designed and delivered user-centric web and mobile experiences for telecom services, including account management, billing, and onboarding flows. Simplified user journeys to improve task completion rates and reduce common user errors. Conducted usability tests and stakeholder interviews to validate design decisions and iterate on solutions based on real feedback. Delivered wireframes, interactive prototypes, and high-fidelity designs, collaborating with cross-functional teams to bring concepts to life.
Digital Designer at Longo Brothers Fruit Markets Inc.
August 1, 2018 - December 1, 2019
Designed responsive web solutions and marketing materials tailored to client needs. Conducted stakeholder interviews to align design with business goals.
Graphic Designer & Illustrator at Triland Canada Corporation
November 1, 2016 - August 1, 2018
Developed visual concepts and marketing materials, collaborating closely with art directors.

Education

Bachelor of Arts at University of Toronto
September 12, 2011 - April 22, 2015
Post Grad Certificate, Web Design at Sheridan College
September 1, 2018 - April 1, 2019
Honors Bachelor of Art at University of Toronto
September 1, 2011 - April 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Telecommunications, Retail, Professional Services, Media & Entertainment, Other