Available to hire
I am Yuri Muniz, a skilled interpreter and translator with extensive experience facilitating real-time communication across diverse languages and cultures in multinational settings. I bridge language barriers for teams and clients, delivering accurate translations and seamless interpretation under tight deadlines. In addition to language services, I bring a decade of hospitality expertise, ensuring guests receive world-class experiences and smooth operations.
I am a friendly, proactive professional with strong communication skills, cultural competence, and a commitment to continuous learning and professional development.
Experience Level
Language
English
Fluent
Portuguese
Fluent
Spanish; Castilian
Fluent
French
Fluent
Work Experience
Translator and Interpreter at Norwegian Cruise Cruise Ship Line
November 1, 2022 - January 1, 2026Facilitated real-time communication among diverse groups through simultaneous interpretation and produced accurate written translations for various documents, preserving cultural context and technical terminology. Collaborated with multinational teams to enhance understanding and promote effective communication. Developed and implemented communication strategies tailored to diverse audiences and engaged in ongoing professional development to stay current with language trends and best practices.
Hospitality Coordinator at CASAI São Paulo
June 1, 2021 - August 1, 2022Created detailed reports on guest feedback to identify areas for improvement in hospitality services. Delivered productive resolutions and executed, on-time, under-budget project management on complex issues. Upheld demanding quality and performance standards and drove improvements to elevate staff levels. Delegated work to staff, set priorities and goals. Coordinated daily activities between front desk and housekeeping, and resolved guest complaints efficiently while upholding company policies.
Hospitality Coordinator at Selina Rio de Janeiro
February 1, 2020 - April 1, 2021Demonstrated strong problem-solving skills, resolving issues efficiently and effectively. Identified customer needs promptly, utilized technical skills to troubleshoot problems, and implemented solutions. Exceeded guest satisfaction by finding creative solutions and developed strategies to improve satisfaction ratings through changes in hospitality practices. Organized and managed reservations, check-ins, and check-outs.
Front Desk Coordinator at Hotel Nacional Rio de Janeiro
June 1, 2019 - January 1, 2020Developed lasting relationships with guests, driving loyalty and hotel revenue. Provided excellent customer service by addressing inquiries promptly and professionally. Analyzed guest satisfaction data to identify areas for improvement. Managed guest complaints and resolved issues to complete satisfaction. Conducted transactions, verified information, and processed payments; performed cashier duties including balancing accounts and refunds.
Translator and Interpreter at Norwegian Cruise Line
November 1, 2022 - January 1, 2026Facilitated real-time communication among diverse groups through simultaneous interpretation. Produced accurate written translations for documents, preserving cultural context and technical terminology. Collaborated with multinational teams to enhance understanding and promote effective communication.
Education
Associate of Science at UNESA
January 11, 2030 - January 24, 2026Associate of Science in Tourism and Hospitality at UNESA
January 11, 2030 - January 24, 2026Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment
Experience Level
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