I'm Yus Marcelina, an IT Project Manager and Product Manager based in Bangkok with 8+ years in technology and banking. I lead cross-functional teams to deliver complex software products, following Agile and Scrum, and I thrive in remote, international environments. My background spans fintech, product development and stakeholder management. I excel at translating user feedback into actionable improvements, optimizing workflows, and ensuring on-time delivery within scope and budget. I'm passionate about building user-centered solutions and mentoring teams to reach their best performance. I have passion and skills in Graphic Design too.

Yus Marcelina

I'm Yus Marcelina, an IT Project Manager and Product Manager based in Bangkok with 8+ years in technology and banking. I lead cross-functional teams to deliver complex software products, following Agile and Scrum, and I thrive in remote, international environments. My background spans fintech, product development and stakeholder management. I excel at translating user feedback into actionable improvements, optimizing workflows, and ensuring on-time delivery within scope and budget. I'm passionate about building user-centered solutions and mentoring teams to reach their best performance. I have passion and skills in Graphic Design too.

Available to hire

I’m Yus Marcelina, an IT Project Manager and Product Manager based in Bangkok with 8+ years in technology and banking. I lead cross-functional teams to deliver complex software products, following Agile and Scrum, and I thrive in remote, international environments.

My background spans fintech, product development and stakeholder management. I excel at translating user feedback into actionable improvements, optimizing workflows, and ensuring on-time delivery within scope and budget. I’m passionate about building user-centered solutions and mentoring teams to reach their best performance. I have passion and skills in Graphic Design too.

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Language

English
Fluent
Indonesian
Fluent

Work Experience

Product Lead at PawPaw Portal
November 1, 2024 - November 1, 2024
Redesigned and delivered high-fidelity wireframes and interactive prototypes that improved navigation flow and increased user engagement by over 30% post-launch. Led full-cycle product delivery by managing cross-functional teams across design, development, and QA, ensuring projects were completed ahead of schedule and within scope. Established clear communication rituals (weekly syncs, sprint reviews) that reduced cross-team misalignment and improved decision-making speed by 40%. Launched a national-level web portal, managing all deliverables and stakeholder expectations, achieving a smooth rollout with zero major post-launch issues.
Product Project Manager at Infinity Information & Apps Dev Co., Ltd.
April 1, 2024 - April 1, 2024
Built and optimized product development workflows for a financial trading app, reducing delivery timelines by 25% and improving overall team productivity. Translated user feedback into actionable insights, directly influencing product improvements that led to a notable increase in user retention and satisfaction scores. Coordinated international cross-functional teams across Hong Kong, Taiwan, Thailand, and Vietnam to ensure all projects were delivered on time, within budget, and met client expectations. Implemented Agile project management frameworks to handle changing priorities effectively, improving flexibility and output consistency.
IT Project Finance (Cost Manager) at Commonwealth Bank Indonesia
December 1, 2019 - December 1, 2019
Managed multi-million dollar IT project and BAU budgets, aligning spending with corporate financial strategy to maximize ROI. Automated purchase and invoice tracking systems, reducing documentation errors by 30% and improving approval turnaround time. Reduced project delivery cycles by 20% through the adoption of Agile methodologies.
Application Development Senior Analyst (PMO) at Accenture
December 1, 2017 - December 1, 2017
Short-term project-based assignment focused on delivering a specific client technology solution. Delivered tailored technology solutions that met complex client requirements, boosting client satisfaction scores by over 25%. Led multiple simultaneous development streams, ensuring all milestones were met ahead of schedule and within scope.
General Management Officer at PT Golden Energy Mines (Sinarmas Group)
August 31, 2017 - August 31, 2017
Bridged communication gaps between cross-functional teams, vendors, and senior management, reducing project delays by 20%. Led end-to-end project tracking and reporting, ensuring all milestones were delivered on time and in full compliance with business objectives. Analyzed and optimized business workflows, delivering data-driven solutions that supported company-wide digitization and process automation.
PMO & Change Management at PT Golden Energy Mines (Sinarmas Group)
March 1, 2017 - March 1, 2017
Delivered multiple high-impact projects on schedule and within scope by developing and managing detailed project plans. Boosted team productivity by 30% through hands-on user training and the creation of clear, accessible project documentation. Standardized project management frameworks across departments, increasing process efficiency organization-wide.
Quality Assurance - Teller Module & Branch Engineering at Citibank Indonesia
October 31, 2014 - October 31, 2014
Led branch technology projects across Citibank Indonesia locations as Project-in-Charge (PIC), boosting data processing productivity by 50% through automation of reporting workflows. Consolidated and optimized MIS reporting for cash and teller transactions, improving data accuracy and operational efficiency across branches.
Technology Specialist - Operations & Technology at Citibank Indonesia
July 1, 2015 - July 1, 2015
Supported end-to-end delivery of multiple banking technology projects by coordinating with regional and local teams, ensuring milestones were met on time and within scope. Transformed business requirements into actionable user stories and test cases, improving system accuracy and reducing defects during testing and deployment. Maintained and optimized host system parameters, strengthening system stability and ensuring uninterrupted operational performance. Played a key role in system migration and go-live activities, ensuring smooth transitions with zero major disruptions to critical banking operations.
Quality Assurance - Customer Service Module & Operations at Citibank Indonesia
September 1, 2016 - September 1, 2016
Supported end-to-end delivery of multiple banking technology projects by coordinating with regional and local teams, ensuring all milestones were met on time and within scope. Transformed business requirements into actionable user stories and test cases, improving system accuracy and reducing defects during testing and deployment. Facilitated alignment between Indonesia and regional project teams through effective backlog grooming and communication, resulting in faster decision-making.
Consumer Banking Operation - Unit Trust Service at DBS Bank Indonesia
October 1, 2013 - October 1, 2013
Processed and managed end-to-end investment transactions including NAV calculations, subscriptions, redemptions, and switches with 100% accuracy and compliance to banking standards. Streamlined data management workflows by organizing and archiving transaction records into the Data Warehouse, improving data accessibility and audit readiness. Ensured seamless transaction execution through close coordination with internal teams, minimizing errors and delays in high-value investment operations.
Quality Assurance Tester (Internship) at DBS Bank Indonesia
December 1, 2012 - December 1, 2012
Accelerated communication between users and the regional team, achieving a 30% reduction in response time for issue resolution and enhancing project efficiency. Strengthened testing protocols and documentation, improving overall software quality and user satisfaction.

Education

Bachelor of Science (B.Sc.), Information System at Multimedia Nusantara University
January 1, 2009 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Non-Profit Organization, Professional Services