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I'm Yvette Johnson, an experienced Account Manager in the Health & Beauty FMCG industry with a track record of maintaining existing customer accounts while growing the business by identifying new opportunities. I have excellent communication, customer service and time management skills, and I thrive on delivering results remotely via phone and email. I am passionate about travel, skincare, wellness, and creating authentic, engaging content for hotels, resorts, spas, destinations and brands to raise awareness and generate bookings and loyalty. I enjoy turning brand stories into compelling content and marketing campaigns that reflect core values and resonate with audiences.…I'm Yvette Johnson, an experienced Account Manager in the Health & Beauty FMCG industry with a track record of maintaining existing customer accounts while growing the business by identifying new opportunities. I have excellent communication, customer service and time management skills, and I thrive on delivering results remotely via phone and email. I am passionate about travel, skincare, wellness, and creating authentic, engaging content for hotels, resorts, spas, destinations and brands to raise awareness and generate bookings and loyalty. I enjoy turning brand stories into compelling content and marketing campaigns that reflect core values and resonate with audiences.

Yvette Johnson

Content Creator, Social Media Manager, Copywriter, +7

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I'm Yvette Johnson, an experienced Account Manager in the Health & Beauty FMCG industry with a track record of maintaining existing customer accounts while growing the business by identifying new opportunities. I have excellent communication, customer service and time management skills, and I thrive on delivering results remotely via phone and email. I am passionate about travel, skincare, wellness, and creating authentic, engaging content for hotels, resorts, spas, destinations and brands to raise awareness and generate bookings and loyalty. I enjoy turning brand stories into compelling content and marketing campaigns that reflect core values and resonate with audiences.…I'm Yvette Johnson, an experienced Account Manager in the Health & Beauty FMCG industry with a track record of maintaining existing customer accounts while growing the business by identifying new opportunities. I have excellent communication, customer service and time management skills, and I thrive on delivering results remotely via phone and email. I am passionate about travel, skincare, wellness, and creating authentic, engaging content for hotels, resorts, spas, destinations and brands to raise awareness and generate bookings and loyalty. I enjoy turning brand stories into compelling content and marketing campaigns that reflect core values and resonate with audiences.

Available to hire

I’m Yvette Johnson, an experienced Account Manager in the Health & Beauty FMCG industry with a track record of maintaining existing customer accounts while growing the business by identifying new opportunities. I have excellent communication, customer service and time management skills, and I thrive on delivering results remotely via phone and email.

I am passionate about travel, skincare, wellness, and creating authentic, engaging content for hotels, resorts, spas, destinations and brands to raise awareness and generate bookings and loyalty. I enjoy turning brand stories into compelling content and marketing campaigns that reflect core values and resonate with audiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

Territory Sales Representative - Account Manager at Frostbland (Australia’s Leading Beauty & Health Distributor)

October 1, 2015 - Present

Experienced Sales Representative in the Health & Beauty Industry; Account Management for Skincare, Beauty, Health Brands for the North Queensland Region; Achieved and exceeded sales targets; Prospected new business; Maintained and grew customer accounts; Trained staff for brand ambassador programs; Implemented in-store activities and marketing campaigns; Provided field reporting and market insights.

Cosmetic Sales Manager at Estee Lauder - Clinique

October 1, 2012 - September 30, 2015

Delivered personalised customer service and makeup/skincare expertise; Trained beauty advisors; Assisted with product launches and marketing initiatives; Managed POS operations and loyalty programs; Drove sales targets and brand representation; Maintained visual merchandising.

Travel Administrator at Century Mines - FIFO

February 1, 2010 - September 30, 2012

Handled high-volume flight bookings for Century Mines staff; Coordinated itineraries for VIPs and charter flights to remote locations; Maintained proactive customer service via phone, email, and video conferencing; Adapted plans during Wet Season and emergencies.

Project Coordinator at Boeing

February 1, 2003 - December 1, 2009

Provided high-level project coordination and administration for Vice President and project managers; Managed travel bookings for executives and staff; Set up meetings and minutes; Supported PowerPoint presentations; Maintained safety, quality, and risk registers; Administered complex systems.

Cosmetics Sales Manager at Estee Lauder - Clinique

October 1, 2012 - September 30, 2015

Delivered exceptional, personalised brand advisor customer service; Confident makeup application and skincare expertise; Trained and supervised beauty advisors; Assisted with product launches and marketing initiatives; Managed in-store promotions, POS and loyalty programs; Maintained elevated visual merchandising and stock presentation; Built and maintained relationships with customers via in-store, phone and email interactions.

Travel Administrator at Century Mines

February 1, 2010 - September 30, 2012

Coordinated high-volume travel bookings for staff, managed flight itineraries, and prepared detailed itineraries for VIP guests; Arranged charter flights to remote locations and supported travel logistics for remote communities; Demonstrated strong organization and customer service under tight deadlines.