I am a customer-focused and tech-savvy retail professional who thrives on understanding shopper needs and delivering personalized solutions. I excel at guiding product selections, communicating ownership opportunities, and ensuring a seamless, engaging shopping experience. My approach combines strong sales skills with empathy, problem-solving, and teamwork, always upholding inclusivity, innovation, and excellence. In addition to retail, I bring experience in content creation, graphic design, and social media. I enjoy leveraging Adobe Creative Cloud tools and photography to craft compelling visuals and messages. I’m eager to grow in UX design, branding, and digital storytelling while continuing to deliver outstanding service.

Zachary Thompson

I am a customer-focused and tech-savvy retail professional who thrives on understanding shopper needs and delivering personalized solutions. I excel at guiding product selections, communicating ownership opportunities, and ensuring a seamless, engaging shopping experience. My approach combines strong sales skills with empathy, problem-solving, and teamwork, always upholding inclusivity, innovation, and excellence. In addition to retail, I bring experience in content creation, graphic design, and social media. I enjoy leveraging Adobe Creative Cloud tools and photography to craft compelling visuals and messages. I’m eager to grow in UX design, branding, and digital storytelling while continuing to deliver outstanding service.

Available to hire

I am a customer-focused and tech-savvy retail professional who thrives on understanding shopper needs and delivering personalized solutions. I excel at guiding product selections, communicating ownership opportunities, and ensuring a seamless, engaging shopping experience. My approach combines strong sales skills with empathy, problem-solving, and teamwork, always upholding inclusivity, innovation, and excellence.

In addition to retail, I bring experience in content creation, graphic design, and social media. I enjoy leveraging Adobe Creative Cloud tools and photography to craft compelling visuals and messages. I’m eager to grow in UX design, branding, and digital storytelling while continuing to deliver outstanding service.

See more

Language

English
Fluent

Work Experience

Retail Associate at Homesense
August 1, 2020 - Present
Deliver outstanding customer service by actively engaging with shoppers to understand their needs and recommend suitable products. Support peers by sharing product knowledge and best practices to enhance team performance. Maintain accuracy in transactions and ensure a smooth purchasing process for customers.
Assistant Baseball Coach at Jays Care
April 1, 2025 - June 1, 2025
Evaluated player performance to inform coaching decisions and adjustments. Coached players on the basics of the game to help improve skills and team performance. Collaborated with the head coach and teachers on strategic planning for season objectives.
Social Media Intern at Dr. Borna Meisami Foundation
June 1, 2025 - August 1, 2025
Created engaging content for social media platforms to enhance brand visibility. Monitored social media trends and audience engagement to inform content strategies. Assisted in developing and executing social media campaigns aligned with organizational goals. Managed scheduling and posting of content across multiple channels to ensure consistency.

Education

Intro To Home Renovation (Apprenticeship) at Trade College
January 1, 2026 - May 1, 2026
Certificate In Media Foundation at George Brown College
September 1, 2023 - June 1, 2024

Qualifications

Emergency First Aid CPR & AED (Certificate)
January 11, 2030 - May 1, 2026

Industry Experience

Retail, Media & Entertainment, Non-Profit Organization, Professional Services