Michal Žálek
I am a versatile Technical Specialist with over 15 years of experience bridging the gap between operations, IT infrastructure, and digital systems.
About
I am a versatile Technical Specialist with over 15 years of experience bridging the gap between operations, IT infrastructure, and digital systems. My focus is on delivering high-quality results with minimal supervision, making me well-suited for autonomous, remote-based technical roles. I leverage AI tools and asynchronous problem-solving to accelerate troubleshooting and documentation.
- 21 years' experience
- Joined March 2026
Skills· 1
Languages
- CzechFluent
- EnglishAdvanced
Industry experience
- Professional Services
- Software & Internet
- Transportation & Logistics
- Travel & Hospitality
- Real Estate & Construction
Work experience
Served as the first line of technical support for the regional department, assisted colleagues with software navigation, hardware setups, and remote troubleshooting of internal HR portals and database systems.
Fully responsible for the company’s digital backbone, including the administration of internal ERP systems and local network infrastructure, providing daily technical assistance to over 50 employees.
Managed full lifecycle of POS and PMS systems, providing immediate technical assistance to front-desk and back-office staff.
Education
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