Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Zandy Piedad Ortega. I am a Computer Engineering graduate with hands-on experience in NOC helpdesk, site supervision, FTTH design and implementation, and network troubleshooting. I enjoy solving technical challenges, coordinating subcontractors, and ensuring projects run smoothly and safely. I’m a hardworking, fast learner who thrives in dynamic environments. I value continuous learning, clear communication, and teamwork, and I’m eager to apply my engineering, technical, and design skills to contribute to a positive work environment.…Hi, I’m Zandy Piedad Ortega. I am a Computer Engineering graduate with hands-on experience in NOC helpdesk, site supervision, FTTH design and implementation, and network troubleshooting. I enjoy solving technical challenges, coordinating subcontractors, and ensuring projects run smoothly and safely. I’m a hardworking, fast learner who thrives in dynamic environments. I value continuous learning, clear communication, and teamwork, and I’m eager to apply my engineering, technical, and design skills to contribute to a positive work environment.

Zandy Piedad Ortega

Graphic Designer, Designer, Video Editor, +3





Hi, I’m Zandy Piedad Ortega. I am a Computer Engineering graduate with hands-on experience in NOC helpdesk, site supervision, FTTH design and implementation, and network troubleshooting. I enjoy solving technical challenges, coordinating subcontractors, and ensuring projects run smoothly and safely. I’m a hardworking, fast learner who thrives in dynamic environments. I value continuous learning, clear communication, and teamwork, and I’m eager to apply my engineering, technical, and design skills to contribute to a positive work environment.…Hi, I’m Zandy Piedad Ortega. I am a Computer Engineering graduate with hands-on experience in NOC helpdesk, site supervision, FTTH design and implementation, and network troubleshooting. I enjoy solving technical challenges, coordinating subcontractors, and ensuring projects run smoothly and safely. I’m a hardworking, fast learner who thrives in dynamic environments. I value continuous learning, clear communication, and teamwork, and I’m eager to apply my engineering, technical, and design skills to contribute to a positive work environment.

Available to hire

Hi, I’m Zandy Piedad Ortega. I am a Computer Engineering graduate with hands-on experience in NOC helpdesk, site supervision, FTTH design and implementation, and network troubleshooting. I enjoy solving technical challenges, coordinating subcontractors, and ensuring projects run smoothly and safely.

I’m a hardworking, fast learner who thrives in dynamic environments. I value continuous learning, clear communication, and teamwork, and I’m eager to apply my engineering, technical, and design skills to contribute to a positive work environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

NOC Helpdesk at Asia People Works

July 1, 2025 - July 1, 2025

Provided NOC-level support for network incidents, monitored service status, and tracked incident tickets using Oracle Cloud. Coordinated with internal teams and subcontractors to resolve outages, documented root causes, and supported printer and copier networks. Assisted clients with technical concerns and ensured timely escalation where needed.

NOC Engineer at Asia People Works

July 1, 2025 - July 1, 2025

Managed network operations center activities, monitored incident tickets, coordinated with subcontractors, and supported FTTH/telecommunications deployments to ensure reliable service delivery.

Site Supervisor at Asia People Works

September 1, 2023 - September 1, 2023

Supervised FTTH implementation and core insertion works, coordinated subcontractors and field teams, ensured design accuracy and safe, timely project delivery.

Survey and Design/Site Engineer at CommSec Inc.

March 1, 2022 - March 1, 2022

Performed FTTH surveys and design work using AutoCAD and MapsMe; conducted route surveys and prepared As-Built drawings; supported implementation activities and documentation.

Service Engineer at Photopro Trading and General Merchandising Co.

September 1, 2020 - September 1, 2020

Maintained and repaired printers and copiers (Brother, HP, Ricoh); installed software/drivers, troubleshooted hardware and provided client support; assisted sales with product recommendations.

On the Job Training - ICT at HCDC (ICT) - Information and Communication Technology

June 1, 2017 - June 1, 2017

OJT focused on networking and IT fundamentals; gained exposure to hardware, software, and basic network setups; supported ICT operations and classroom projects.

On the Job Training - ICT (OJT) at HCDC (ICT) - Information and Communication Technology

June 1, 2017 - June 1, 2017

Engaged in ICT-related training and hands-on activities to build practical engineering and IT skills.

On the Job Training - ICT (HCDC) at Holy Cross of Davao College (HCDC)

June 1, 2017 - June 1, 2017

On-the-job training in Information and Communications Technology, gaining practical exposure to ICT concepts and tools.