Available to hire
I’m a motivated, multilingual professional with strong customer-facing experience. I enjoy helping clients resolve issues quickly and delivering high-quality support. I’m currently finishing a Bachelor’s degree while working part-time in hospitality. I have led teams, managed operations, and provided multilingual translations and support for international clients. I’m seeking a customer service or music production-related role where I can apply my communication and problem-solving abilities.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Italian
Advanced
Arabic
Advanced
Hebrew (modern)
Intermediate
French
Intermediate
Work Experience
Lead Vocalist & Sound Engineer at Freefall Studio
January 1, 2016 - PresentLead vocalist and sound engineer responsible for recording, mixing, and mastering tracks for various artists across multiple genres. Coordinated recording sessions, managed studio equipment, and maintained sound quality to deliver professional music productions.
Studio Assistant at Soundwave Studios
December 31, 2015 - August 26, 2025Assisted senior engineers with setup and teardown of recording sessions, maintained equipment, and supported live recording processes. Gained hands-on experience in studio recording and post-production workflows.
Epidemiological Investigator at The Israel Ministry of Health
January 1, 2020 - January 1, 2021Conducted detailed telephone interviews for contact tracing. Managed sensitive health information with discretion and professionalism. Worked collaboratively with health authorities to ensure accurate reporting and support.
Bar Manager at Alexander Restaurant
January 1, 2017 - January 1, 2019Led a team of waiters and bartenders, ensuring excellent customer service and satisfaction. Handled conflict resolution and managed customer inquiries in a fast-paced environment. Oversaw daily operations, stock management, and customer relations. Processed transactions accurately and managed product exchanges and returns.
Customer Service Representative at Mirage Marketing
January 1, 2018 - January 1, 2019Assisted customers through the purchase and support process, solving issues promptly and professionally. Facilitated multilingual translations and support for international clients. Provided clear and empathetic communication, ensuring a positive customer experience.
Education
BA Hons in Music and Sound Technology at University of South Wales
September 1, 2012 - July 1, 2015Bachelor’s Degree in Music Production and Sound Engineering at LMWS Florence Academy of Music + University of the West of Scotland
January 1, 2021 - January 1, 2025Diploma in Italian - Level C1 at Leonardo da Vinci Scuola di Arte e Cultura Italiana, Florence
January 1, 2021 - January 1, 2022Qualifications
Certified Sound Engineer
July 1, 2015 - August 26, 2025Industry Experience
Media & Entertainment, Education, Travel & Hospitality, Healthcare, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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