I’m Zoe Nankivell, a marketing student at the University of the Sunshine Coast with experience in customer service, fast-paced hospitality, and legal administration. I enjoy connecting with people, communicating clearly, and using digital channels to support brands—especially in areas like travel, fashion, lifestyle branding, and customer experience.

Zoe Nankivell

I’m Zoe Nankivell, a marketing student at the University of the Sunshine Coast with experience in customer service, fast-paced hospitality, and legal administration. I enjoy connecting with people, communicating clearly, and using digital channels to support brands—especially in areas like travel, fashion, lifestyle branding, and customer experience.

Available to hire

I’m Zoe Nankivell, a marketing student at the University of the Sunshine Coast with experience in customer service, fast-paced hospitality, and legal administration. I enjoy connecting with people, communicating clearly, and using digital channels to support brands—especially in areas like travel, fashion, lifestyle branding, and customer experience.

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Work Experience

Business Owner at ZÓPEARL
April 1, 2026 - Present
Founded and managed a jewellery brand. Developed content and a marketing strategy for brand awareness and audience engagement. Created visual marketing materials and maintained brand identity across digital platforms, gaining hands-on experience in entrepreneurship, branding, and customer targeting.
Business Owner (ZÓPEARL) at ZÓPEARL
April 1, 2026 - Present
Founded and managed a jewellery brand. Developed content and a marketing strategy to grow brand awareness and audience engagement. Created visual marketing materials and managed brand identity across digital platforms. Gained hands-on experience in entrepreneurship, branding, and customer targeting.
Administration Assistant at EPELICAN WATER S, SUNSHINE COAST
January 1, 2025 - Present
Assisted with administrative and client support tasks in a professional office environment. Managed data entry, documentation, and general office operations while maintaining strong attention to detail and clear communication. Supported team operations in a structured, deadline-driven environment.
Administration Assistant at Pelican Water(s), Sunshine Coast
January 1, 2025 - Present
Assisted with administrative and client support tasks in a professional office environment. Managed data entry, documentation, and general office operations while building strong attention to detail and clear communication skills. Supported structured, deadline-driven team operations and contributed effectively within an administrative workflow.
Barista / Customer Service Representative at Zarraffas Coffee
November 1, 2020 - April 1, 2025
Delivered high-volume customer service in a fast-paced hospitality environment. Managed POS transactions, customer orders, and cash handling. Maintained high standards for product quality, hygiene, and store presentation, while strengthening teamwork, time management, and communication skills. Handled peak-hour pressure effectively and built consistent customer relationships.

Education

Bachelor of Business (Marketing) at University of the Sunshine Coast
January 1, 2025 - October 1, 2026
Diploma of Business at Good L a w QLD
July 1, 2026 - July 1, 2026
Luxury Brand Management - Intensive Summer School at Paris School of Business
January 1, 2026 - January 1, 2026
Diploma of Business at Axia l Training
July 1, 2024 - July 1, 2024
Year 12 at Pacific Lutheran College
January 1, 2012 - January 1, 2024
Bachelor of Business (Marketing) at University of the Sunshine Coast
January 1, 2025 - October 1, 2026
Luxury Brand Management Intensive Summer School at Paris School of Business
July 1, 2026 - July 1, 2026
Diploma of Business at A xia l Training
July 1, 2026 - July 1, 2026
Year 12 at Pacific Lutheran College
January 1, 2012 - January 1, 2024

Qualifications

Food Safety Certificate
January 11, 2030 - September 1, 2026
Responsible Service of Alcohol (RSA)
January 11, 2030 - September 1, 2026
Barista Certificate
January 11, 2030 - September 1, 2026
Commissioner for Declarations Certificate
January 11, 2030 - September 1, 2026
Diploma of Business
July 1, 2026 - July 1, 2026
Axial Training
July 1, 2024 - July 1, 2024
Food Safety Certificate
January 11, 2030 - September 1, 2026
RSA (Responsible Service of Alcohol)
January 11, 2030 - September 1, 2026
Barista Certificate
January 11, 2030 - September 1, 2026
Commissioner for Declarations Certificate
January 11, 2030 - September 1, 2026
Diploma of Business (Marketing related)
July 1, 2026 - July 1, 2026

Industry Experience

Education, Retail, Media & Entertainment, Professional Services, Travel & Hospitality, Consumer Goods