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Hello! I'm George Zounaropoulos-Gerontakis, a dedicated Community Support Specialist with a track record in think tanks and online communities. I excel at moderating conversations, coordinating with multi-disciplinary teams, and turning user feedback into actionable improvements for software-cloud services. I'm comfortable with Excel, Word, and CRM systems, and I pride myself on clear communication, public speaking, and collaborating across cultures to meet KPIs while growing my technical knowledge and time management skills.…Hello! I'm George Zounaropoulos-Gerontakis, a dedicated Community Support Specialist with a track record in think tanks and online communities. I excel at moderating conversations, coordinating with multi-disciplinary teams, and turning user feedback into actionable improvements for software-cloud services. I'm comfortable with Excel, Word, and CRM systems, and I pride myself on clear communication, public speaking, and collaborating across cultures to meet KPIs while growing my technical knowledge and time management skills.

George Zounaropoulos-Gerontakis

Community Manager, Content Creator, Content Strategist, +2

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Hello! I'm George Zounaropoulos-Gerontakis, a dedicated Community Support Specialist with a track record in think tanks and online communities. I excel at moderating conversations, coordinating with multi-disciplinary teams, and turning user feedback into actionable improvements for software-cloud services. I'm comfortable with Excel, Word, and CRM systems, and I pride myself on clear communication, public speaking, and collaborating across cultures to meet KPIs while growing my technical knowledge and time management skills.…Hello! I'm George Zounaropoulos-Gerontakis, a dedicated Community Support Specialist with a track record in think tanks and online communities. I excel at moderating conversations, coordinating with multi-disciplinary teams, and turning user feedback into actionable improvements for software-cloud services. I'm comfortable with Excel, Word, and CRM systems, and I pride myself on clear communication, public speaking, and collaborating across cultures to meet KPIs while growing my technical knowledge and time management skills.

Available to hire

Hello! I’m George Zounaropoulos-Gerontakis, a dedicated Community Support Specialist with a track record in think tanks and online communities. I excel at moderating conversations, coordinating with multi-disciplinary teams, and turning user feedback into actionable improvements for software-cloud services.

I’m comfortable with Excel, Word, and CRM systems, and I pride myself on clear communication, public speaking, and collaborating across cultures to meet KPIs while growing my technical knowledge and time management skills.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Greek, Modern

Fluent

English

Advanced

German

Beginner

Spanish; Castilian

Beginner

Work Experience

Community moderator and technical support at Teleperformance

February 1, 2017 - October 30, 2025

Handling technical support inquiries for the Community of one of Teleperformance Greece's largest projects (software-cloud service). I communicate directly with customers, gather user feedback, and relay it to the Head of Marketing abroad. I maintain the Community in line with company guidelines and troubleshoot a wide range of technical issues. This role has helped me grow in translation, working in multicultural environments, teamwork, KPI adherence, and managing administrative community tasks while expanding my technical knowledge and time management skills.