I am Mohan Roy A/L Kalvika Ra San, an IT professional with extensive experience in software testing and quality assurance across telecom and banking domains. I thrive on turning complex requirements into rigorous test plans and driving end-to-end validation to ensure reliable, scalable systems. My hands-on background includes both manual and automated testing, transformation projects, and SME-level involvement in billing and CRM integrations. I value deadlines, teamwork, and continuous learning. I have led end-to-end testing efforts during major system transformations, mentored teammates, and embraced new technologies to improve test coverage and delivery quality in fast-paced environments. I enjoy solving challenging problems and contributing to reliable production systems through thoughtful testing and collaboration.

MOHAN ROY A/L KALVIKA RA SAN

I am Mohan Roy A/L Kalvika Ra San, an IT professional with extensive experience in software testing and quality assurance across telecom and banking domains. I thrive on turning complex requirements into rigorous test plans and driving end-to-end validation to ensure reliable, scalable systems. My hands-on background includes both manual and automated testing, transformation projects, and SME-level involvement in billing and CRM integrations. I value deadlines, teamwork, and continuous learning. I have led end-to-end testing efforts during major system transformations, mentored teammates, and embraced new technologies to improve test coverage and delivery quality in fast-paced environments. I enjoy solving challenging problems and contributing to reliable production systems through thoughtful testing and collaboration.

Available to hire

I am Mohan Roy A/L Kalvika Ra San, an IT professional with extensive experience in software testing and quality assurance across telecom and banking domains. I thrive on turning complex requirements into rigorous test plans and driving end-to-end validation to ensure reliable, scalable systems. My hands-on background includes both manual and automated testing, transformation projects, and SME-level involvement in billing and CRM integrations.

I value deadlines, teamwork, and continuous learning. I have led end-to-end testing efforts during major system transformations, mentored teammates, and embraced new technologies to improve test coverage and delivery quality in fast-paced environments. I enjoy solving challenging problems and contributing to reliable production systems through thoughtful testing and collaboration.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Malay
Advanced
Tamil
Advanced

Work Experience

Intern - IT/Testing at Citibank (Head Office)
August 12, 2012 - December 12, 2012
Editorial work for posting into Citibank staff intranet portal; payment gateway testing; diagnosed and troubleshot network connectivity; basic network security monitoring and data transfer considerations.
Tester (Manual Testing) at Accenture (US) - Telekom Malaysia Project
December 21, 2012 - June 6, 2014
Performed manual testing across System Testing, System Integration Testing, User Acceptance Testing, Regression, and Sanity. Verified Oracle DB migration, CRD file checks, Unix-based testing, and security testing on network layers; involvement in end-to-end testing for OBRM billing and CRM integrations; advised on testing strategies and SME guidance for OBRM.
Tester (Automation and Manual Testing) at Xchanging (UK)
June 9, 2014 - May 31, 2019
Led end-to-end testing for OBRM transformations, including legacy-to-OBRM migration, CRM integration, and third-party payments. Conducted regression, SIT, UAT, and production monitoring; performed data migration verification on Oracle, UNIX-based processes, and security testing on network layers; acted as SME/Advisor for OBRM and Crestel testing scopes; contributed to process improvements during a major LTE transformation.
Tester (Automation and Manual Testing) at Trovicor Technology Sdn Bhd
June 1, 2019 - Present
Performed end-to-end testing for MCNG & IPF (internal products), OBRM, Siebel CRM, Crestel, and LTE transformations. Implemented automation using HP UFT/QTP, Cypress, Selenium, and SoapUI; contributed to Docker-based testing environments, CICD pipelines in GitLab, and cross-environment validation including Oracle/MariaDB/MySQL back-ends.
Intern - Editorial and Testing at Citibank (Head Office)
August 12, 2012 - December 12, 2012
Editorial work for posting into Citibank’s staff intranet portal; gained understanding of the bank’s vision and mission; conducted payment gateway related testing; diagnosed and troubleshooted basic network connectivity; exposure to network security and data transfer monitoring for financial systems.
Tester (Manual Testing) at Accenture (US) – Telekom Malaysia Project
December 21, 2012 - June 6, 2014
Performed manual testing across System Testing, System Integration Testing, User Acceptance Testing, Regression, and Sanity. Identified defects and enhancement opportunities; verified Oracle DB migrations, CRD file processing, Unix-based billing flows, and end-to-end payment gateway integrations. Gained deep understanding of end-to-end telecom billing processes and CRM integrations.

Education

Bachelor of Information Technology (Hons.) at University Tun Abdul Razak, Pintar Campus, Malaysia
January 1, 2010 - December 31, 2012
Foundation in Information Technology at University Tun Abdul Razak, Pintar Campus, Malaysia
January 1, 2008 - December 31, 2009
Malaysian Certificate of Education (SPM) at Sekolah Menengah Kebangsaan Aman Jaya
January 1, 2005 - December 31, 2005
Bachelor of Information Technology (Hons.) at University Tun Abdul Razak, Pintar Campus, Malaysia
January 1, 2010 - January 1, 2012
Foundation in Information Technology at University Tun Abdul Razak, Pintar Campus, Malaysia
January 1, 2008 - January 1, 2009
Malaysian Certificate of Education (SPM) at Sekolah Menengah Kebangsaan Aman Jaya
January 1, 2005 - January 1, 2005

Qualifications

ISTQB - CTFL
January 1, 2018 - December 27, 2025
ISTQB - CTFL
January 1, 2018 - December 27, 2025

Industry Experience

Telecommunications, Financial Services, Software & Internet, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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