Executed store opening and closing; tracked weekly store/employee sales and KPI performance; evaluated wins and opportunities and created action plans to maximize results; onboarded and trained new staff and provided time for current employees to complete required trainings; identified KPI opportunities and created action plans; maintained store visuals and ensured product replenishment; managed seasonal floor sets, signage, and photography; executed floor set take-downs and related postings; upheld brand standards and ensured merchandising consistency.

Merchandise Lead at American Eagle Outfitters

November 1, 2023 - November 1, 2024

Executed store openings and closings; planned and executed monthly floor plans; identified KPI opportunities and created/actioned plans to maximize results; maintained store visuals and product replenishment; produced weekly merchandise category reports detailing departments’ performance; trained associates on sales floor recovery, stockroom SOP, shipping, credit and loyalty, cash wrap, customer service and product processing; ensured promotions were current and signage reflected promotions.

Key Holder at Urban Outfitters

March 1, 2022 - August 1, 2022

Independently carried out store opening and closing procedures; used extensive product knowledge to assist customers, style customers, and manage inventory; maintained the sales floor throughout the day; assigned projects and tasks for sales associates based on zones; provided one-on-one customer service to prevent loss; merchandised products on the sales floor per company directives, pushed new products, and replenished stock when sold down.

Public Relations Intern at Industry Group Public Relations

January 1, 2016 - May 1, 2016

Facilitated sample pulls and returns for showroom appointments with celebrity stylists and editors; compiled celebrity impression reports monthly and updated EOM reports; conducted outreach to stylists, publicists and editors for future dress opportunities; assisted with compiling monthly clipping reports for internal distribution; monitored various social media outlets for latest trends and inventory of clothing, accessories, and beauty products; daily use of Fashion GPS, Cision, Microsoft programs, Canva, UPS/Messenger accounts, Photoshop, and Social Media.