Certified Instructional Designer with 20+ years of experience building end-to-end digital learning experiences—from discovery and course architecture to storyboarding, multimedia production, and assessment design through LMS-ready deployment. I bring strong hands-on capability across Articulate (360/Storyline-style), Adobe Captivate, Vyond, Canva, and Adobe tools, including SCORM/AICC packaging and support across enterprise learning platforms. I’ve delivered scenario-based and multimedia training to large, distributed learner populations (e.g., TikTok internal and vendor users; Qatar Airways pilots), translating complex policy and technical/regulatory content into accessible, learner-centred modules. I’m comfortable working remotely, managing deadlines independently, iterating with stakeholder feedback, and using learning/assessment data to continuously improve course effectiveness.

Himanshu Malik

Certified Instructional Designer with 20+ years of experience building end-to-end digital learning experiences—from discovery and course architecture to storyboarding, multimedia production, and assessment design through LMS-ready deployment. I bring strong hands-on capability across Articulate (360/Storyline-style), Adobe Captivate, Vyond, Canva, and Adobe tools, including SCORM/AICC packaging and support across enterprise learning platforms. I’ve delivered scenario-based and multimedia training to large, distributed learner populations (e.g., TikTok internal and vendor users; Qatar Airways pilots), translating complex policy and technical/regulatory content into accessible, learner-centred modules. I’m comfortable working remotely, managing deadlines independently, iterating with stakeholder feedback, and using learning/assessment data to continuously improve course effectiveness.

Available to hire

Certified Instructional Designer with 20+ years of experience building end-to-end digital learning experiences—from discovery and course architecture to storyboarding, multimedia production, and assessment design through LMS-ready deployment. I bring strong hands-on capability across Articulate (360/Storyline-style), Adobe Captivate, Vyond, Canva, and Adobe tools, including SCORM/AICC packaging and support across enterprise learning platforms.

I’ve delivered scenario-based and multimedia training to large, distributed learner populations (e.g., TikTok internal and vendor users; Qatar Airways pilots), translating complex policy and technical/regulatory content into accessible, learner-centred modules. I’m comfortable working remotely, managing deadlines independently, iterating with stakeholder feedback, and using learning/assessment data to continuously improve course effectiveness.

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Language

English
Fluent
Hindi
Fluent

Work Experience

Technical Training Manager / Senior Instructional Designer at TikTok Technologies
November 1, 2022 - Present
Designed complete digital learning experiences for approximately 1,700 internal employees and 2,300 vendor users across more than 15 sites. Converted policy, platform and operational requirements into course structures, learning objectives, storyboards, interactive learning flows, and multimedia assets (eLearning, scenario-based modules, assessments, videos, microlearning, one-page resources, and facilitator materials). Built realistic decision scenarios and knowledge checks to validate application of complex rules in operational contexts. Partnered with Product, Policy, Quality Assurance, Legal, Privacy, Data Science, and operational SMEs to gather requirements, challenge unclear inputs, iterate via prototypes, and incorporate review/approval feedback. Applied accessibility-aware design, performed QA (navigation, clarity, assessment logic, links/versioning, LMS compatibility), and deployed to Absorb LMS with role-based enrolment and completion tracking. Introduced governed ChatGPT/Ope
Learning & Development Specialist / Technical Instructional Designer at Qatar Airways
March 1, 2016 - October 1, 2022
Designed digital, classroom, and blended learning for approximately 4,000 pilots across seven aircraft types. Translated complex aviation, safety, and regulatory content into structured, learner-friendly modules and practical learning experiences. Produced Articulate, Adobe, Captivate and P3D content including examinations, facilitator guides, learner resources, and technical simulations. Built learning paths for Safety and Emergency Procedures, Evidence-Based Training, Aviation Security, First Aid, Safety Management Systems, command upgrades, and fleet transfers. Defined learning objectives and high-stakes assessment logic (knowledge checks, pass criteria, failure routes, remediation pathways), maintained controlled/audit-ready learning evidence, and published/supported content across iLearn, NetDimensions and Cornerstone environments. Designed blended safety training that reduced classroom time by about two days per pilot cycle.
PeopleSoft Consultant / eLearning and Platform Implementation at BSC Solutions / TRW Automotive
May 1, 2013 - March 1, 2016
Supported digital learning and PeopleSoft Enterprise Learning Management implementation across 36 sites, more than 15 countries, and approximately 55,000 users. Gathered site requirements and translated them into content structures, learning paths, assessments, and platform configurations. Supported Articulate and Adobe Captivate development, testing, and publishing. Managed SCORM/AICC compatibility, SharePoint and external-content launch/tracking, and resolved defects. Delivered administrator training and post-launch support, using feedback to improve subsequent rollout waves.
Senior Associate / Learning Systems and Assessment Operations at Ameriprise Financial
November 1, 2010 - May 1, 2013
Managed digital learning catalogues, programmes, registrations, assessments, evaluations and reporting in PeopleSoft ELM. Implemented Questionmark/Perception assessment capability to improve knowledge-check and evaluation processes. Supported PeopleSoft ELM 9.1 upgrade through requirements, UAT, defect resolution and post-launch stabilization. Provided Tier II support for learner access, completion, profiles and reporting.
Analyst / eLearning Content QA at Convergys / Boston Scientific
January 1, 2010 - October 1, 2010
Supported Plateau LMS and digital content operations in a regulated medical-technology environment. Created publishing, testing, quality, and version-control processes for online learning. Reviewed and troubleshot SCORM, AICC and W3C-compliant courses and assessments. Coached developers and vendors on interoperability and content-quality standards.
Technical Consultant / Instructional Design and Client eLearning Delivery at 24x7Learning
January 1, 2006 - January 1, 2010
Delivered client learning projects from discovery and scoping through storyboarding, content integration, testing, launch and post-go-live support. Led kick-off meetings, gathered requirements, agreed project plans, and managed delivery independently. Created structured content workflows and storyboards aligned with client objectives and audience needs. Integrated SkillSoft, KESDEE and Articulate content using SCORM and AICC standards. Trained client administrators and users and provided deployment/hand-over guidance.

Education

Bachelor of Information Technology at Manipal Academy of Higher Education
January 11, 2030 - July 31, 2026

Qualifications

Certified Instructional Designer
January 11, 2030 - July 31, 2026
Microsoft AI Learning Summit CPD
January 11, 2030 - July 31, 2026
Certified Instructional Designer
January 11, 2030 - July 31, 2026
Microsoft AI Learning Summit CPD
January 11, 2030 - July 31, 2026

Industry Experience

Education, Professional Services, Government, Healthcare, Transportation & Logistics, Media & Entertainment, Software & Internet

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