Hi, I’m Delena Kandekore. I’m a highly adaptable and detail-oriented project coordinator with 5+ years’ cross-sector experience spanning digital support, administration, customer service, and large-scale event delivery. I excel at coordinating fast-moving projects, supporting software and CRM implementations, and collaborating with creative teams, technical staff, and external stakeholders. I thrive in deadline-driven environments and am passionate about arts, culture, and community-led innovation. In my work, I focus on improving processes, enhancing user experiences, and delivering inclusive, policy-aligned project outcomes. I enjoy working independently or as part of multidisciplinary teams, and my track record includes stakeholder management, data-driven reporting, and hands-on delivery of high-profile events and digital initiatives.

Delena Kandekore

Hi, I’m Delena Kandekore. I’m a highly adaptable and detail-oriented project coordinator with 5+ years’ cross-sector experience spanning digital support, administration, customer service, and large-scale event delivery. I excel at coordinating fast-moving projects, supporting software and CRM implementations, and collaborating with creative teams, technical staff, and external stakeholders. I thrive in deadline-driven environments and am passionate about arts, culture, and community-led innovation. In my work, I focus on improving processes, enhancing user experiences, and delivering inclusive, policy-aligned project outcomes. I enjoy working independently or as part of multidisciplinary teams, and my track record includes stakeholder management, data-driven reporting, and hands-on delivery of high-profile events and digital initiatives.

Available to hire

Hi, I’m Delena Kandekore. I’m a highly adaptable and detail-oriented project coordinator with 5+ years’ cross-sector experience spanning digital support, administration, customer service, and large-scale event delivery. I excel at coordinating fast-moving projects, supporting software and CRM implementations, and collaborating with creative teams, technical staff, and external stakeholders. I thrive in deadline-driven environments and am passionate about arts, culture, and community-led innovation.

In my work, I focus on improving processes, enhancing user experiences, and delivering inclusive, policy-aligned project outcomes. I enjoy working independently or as part of multidisciplinary teams, and my track record includes stakeholder management, data-driven reporting, and hands-on delivery of high-profile events and digital initiatives.

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Work Experience

Data Entry Clerk at Revoluton Arts
January 1, 2024 - May 1, 2024
Entered, cleaned, and managed large datasets with high accuracy to support ongoing digital and creative projects; assisted with maintaining CRM and internal documentation systems; collaborated with project teams to ensure timely and precise data delivery for evaluations and reporting; supported general administrative tasks in a fast-paced, arts-led environment.
Digital Projects Intern at Revoluton Arts
April 1, 2023 - July 1, 2023
Contributed to delivery of multiple digital initiatives, including a new CRM system, website redevelopment, and digital marketing campaigns; supported the setup and daily operations of the digital edit suite; provided hands-on support during artist-led digital workshops for young people; gathered and evaluated qualitative and quantitative data for project reporting; helped implement key policies across Equality, Health & Safety, and safeguarding; represented Revoluton Arts at events and communications.
Customer Support Executive at HyperJar Ltd
October 1, 2022 - July 1, 2023
Delivered fast, empathetic, and accurate support to customers via live chat and email; logged, triaged, and tracked technical issues using JIRA, ensuring timely resolution in collaboration with the dev team; acted as a product knowledge expert, guiding users through app features and troubleshooting; participated in service improvement initiatives to enhance user experience and platform functionality.
Concert Liaison & Planner at NeoLuv
September 1, 2017 - October 1, 2023
Supported the production of high-profile concerts, including Erykah Badu and Badu x Aiko at The O2; managed artist liaison, venue coordination, backstage setups, and hospitality; worked closely with PR teams, sponsors, and technical crews to align event logistics with creative vision; ensured smooth execution through strong organisational and stakeholder management skills.
Administration Manager- Events at Destination VIP Entertainment
September 1, 2017 - June 1, 2022
Managed planning and coordination for luxury events with up to 1,500 international attendees; oversaw end-to-end logistics including travel, accommodation, vendor negotiation, and itinerary creation; maintained strong communication with stakeholders, sponsors, and performers; produced post-event reports and managed databases to inform future campaigns; led on social media content planning and scheduling to boost engagement; managed customer accounts, inbox management, diary/calendar management, and document preparation.
Personal Banking Advisor at Lloyds Bank
February 1, 2014 - August 1, 2017
Provided tailored financial advice to personal banking clients on products including loans, mortgages, and savings; handled customer inquiries and transactions with professionalism and attention to compliance; built strong client relationships, consistently meeting service KPIs; maintained strict data protection standards and adhered to FCA regulations.

Education

BA (Hons) in Media & Cultural Studies at Kingston University
September 4, 2009 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Financial Services