Creative and data-driven Social Media Manager with a strong understanding of digital marketing, content strategy, and audience engagement. Skilled in managing social platforms, analyzing performance metrics, and creating impactful campaigns that build community and brand awareness. Passionate about connecting people and brands through authentic online experiences.

Abdelkhalek Lamri

Creative and data-driven Social Media Manager with a strong understanding of digital marketing, content strategy, and audience engagement. Skilled in managing social platforms, analyzing performance metrics, and creating impactful campaigns that build community and brand awareness. Passionate about connecting people and brands through authentic online experiences.

Available to hire

Creative and data-driven Social Media Manager with a strong understanding of digital marketing, content strategy, and audience engagement. Skilled in managing social platforms, analyzing performance metrics, and creating impactful campaigns that build community and brand awareness. Passionate about connecting people and brands through authentic online experiences.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

French
Fluent

Work Experience

Support Client à distance at GlobalConnect Services
June 1, 2025 - Present
Gestion des comptes utilisateurs, intégration au domaine et configuration réseau équipements Windows/Linux. Suivi et résolution des demandes techniques via GLPI. Gestion des demandes clients par e-mail, chat et téléphone avec un suivi efficace via Zendesk. Résolution des problèmes techniques simples liés aux comptes, paiements et applications. Accompagnement des utilisateurs dans l'utilisation des services numériques et escalade d'incidents complexes. Rédaction de rapports hebdomadaires et contribution à l'amélioration continue de la satisfaction client.

Education

Baccalauréat Physique-Chimie at Lycée Abdell Jabri - Témara
January 11, 2030 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate