Available to hire
I’m Abdulhameed Fahm, a confident and determined professional with experience in Retail, Sales, Hospitality and Project Management. I bring new ideas and routes towards the success of a project, and I’m keen on aiding a team in reaching their goals while learning new things along the way.
I’m motivated to grow with a team, apply my strong communication and problem-solving skills, and contribute to delivering successful outcomes across diverse projects.
Experience Level
Expert
Expert
Language
English
Fluent
Arabic
Beginner
Work Experience
Tutor at Tuition
August 1, 2025 - PresentManage students and their progress in academics; build learning skills and foster subject interest; provide constructive feedback to help students progress; serve as mentor offering academic path advice and a supportive base for learners.
Sales Assistant / Administrative Roles at Decathlon
January 1, 2025 - June 1, 2025Prepare reports on customer service metrics and team performance; respond to inquiries; cold call customers about new offers and deals; resolve customer complaints; manage product collections; continuously work to improve customer satisfaction and loyalty, both in-store and online; conduct regular quality checks of interactions and identify areas for improvement.
Store Associate at Gridserve
November 1, 2023 - January 1, 2024Restock and maintain store inventory to ensure products are readily available; engage with customers to understand needs; serve as a barista when required, delivering drinks to high standards; utilise upselling techniques to promote products and services and enhance customer experience.
Retail Associate at Timberland
October 1, 2022 - January 1, 2023Stay informed about latest products, promotions and policies to provide accurate information; assist customers in finding footwear, apparel and accessories; proactively promote Timberland’s loyalty schemes; upsell accessories and related items.
Retail Associate at TKMaxx
September 1, 2020 - January 1, 2021Maintain shop floor by organising and replenishing merchandise; assist customers with inquiries and promotions; contribute to security by patrolling the store and deterring theft.
Cafe Team Member at La Rusta
June 1, 2021 - September 1, 2022Prepare and serve a variety of coffee drinks; deliver exceptional customer service in a fast-paced environment; manage dishwashing and cleaning tasks to maintain hygiene and presentation; address customer complaints promptly to maintain satisfaction.
Food Service Associate at TGI Fridays
May 1, 2019 - May 1, 2020Prepare desserts per recipes and presentation standards; clear and clean tables; manage Deliveroo orders and coordinate with drivers for timely pickups; serve food and input orders into the POS system.
Education
BSC(HONS) Business Management at London College of Contemporary Music
January 1, 2021 - January 1, 2025A Levels at Hazelwick Sixth Form
January 1, 2018 - January 1, 2021GCSEs at Hazelwick
January 1, 2016 - January 1, 2018Qualifications
Google Certified: Foundations to Data Analytics
January 1, 2025 - December 15, 2025Level 2 Certificate in Understanding Coding
January 1, 2024 - December 15, 2025Google Certified: Foundations of Digital Marketing and E-Commerce
January 1, 2023 - December 15, 2025Duke of Edinburgh Bronze Award
January 1, 2016 - December 15, 2025Industry Experience
Retail, Education, Travel & Hospitality, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
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