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Hi, I’m Abdulmalik Ibrahim, a Senior DevOps and Production Support Engineer with 7+ years of experience ensuring operational stability, availability, and performance of large-scale, mission-critical systems across on-premises and public cloud environments (Azure, AWS). I specialize in end-to-end application and infrastructure support, incident management, observability, automation, and cost optimization. I enjoy collaborating with engineering, product, and global operations teams to reduce MTTR, improve reliability, and eliminate toil through automation. I’m passionate about building resilient platforms, mentoring teams, and driving efficiency through IaC and automated workflows. I thrive in fast-paced, regulated environments and love turning complex production challenges into robust, scalable solutions.…Hi, I’m Abdulmalik Ibrahim, a Senior DevOps and Production Support Engineer with 7+ years of experience ensuring operational stability, availability, and performance of large-scale, mission-critical systems across on-premises and public cloud environments (Azure, AWS). I specialize in end-to-end application and infrastructure support, incident management, observability, automation, and cost optimization. I enjoy collaborating with engineering, product, and global operations teams to reduce MTTR, improve reliability, and eliminate toil through automation. I’m passionate about building resilient platforms, mentoring teams, and driving efficiency through IaC and automated workflows. I thrive in fast-paced, regulated environments and love turning complex production challenges into robust, scalable solutions.

Abdulmalik Ibrahim

DevOps Developer, Cloud Developer, Full Stack Developer, +2

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Hi, I’m Abdulmalik Ibrahim, a Senior DevOps and Production Support Engineer with 7+ years of experience ensuring operational stability, availability, and performance of large-scale, mission-critical systems across on-premises and public cloud environments (Azure, AWS). I specialize in end-to-end application and infrastructure support, incident management, observability, automation, and cost optimization. I enjoy collaborating with engineering, product, and global operations teams to reduce MTTR, improve reliability, and eliminate toil through automation. I’m passionate about building resilient platforms, mentoring teams, and driving efficiency through IaC and automated workflows. I thrive in fast-paced, regulated environments and love turning complex production challenges into robust, scalable solutions.…Hi, I’m Abdulmalik Ibrahim, a Senior DevOps and Production Support Engineer with 7+ years of experience ensuring operational stability, availability, and performance of large-scale, mission-critical systems across on-premises and public cloud environments (Azure, AWS). I specialize in end-to-end application and infrastructure support, incident management, observability, automation, and cost optimization. I enjoy collaborating with engineering, product, and global operations teams to reduce MTTR, improve reliability, and eliminate toil through automation. I’m passionate about building resilient platforms, mentoring teams, and driving efficiency through IaC and automated workflows. I thrive in fast-paced, regulated environments and love turning complex production challenges into robust, scalable solutions.

Available to hire

Hi, I’m Abdulmalik Ibrahim, a Senior DevOps and Production Support Engineer with 7+ years of experience ensuring operational stability, availability, and performance of large-scale, mission-critical systems across on-premises and public cloud environments (Azure, AWS). I specialize in end-to-end application and infrastructure support, incident management, observability, automation, and cost optimization. I enjoy collaborating with engineering, product, and global operations teams to reduce MTTR, improve reliability, and eliminate toil through automation.

I’m passionate about building resilient platforms, mentoring teams, and driving efficiency through IaC and automated workflows. I thrive in fast-paced, regulated environments and love turning complex production challenges into robust, scalable solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Zone Manager, DevOps & Blockchain Engineering

February 1, 2025 - Present

Own end-to-end production stability for distributed, customer-facing platforms, ensuring high availability and performance. Lead incident response, escalation, and communication for critical production outages, reducing P1 MTTR by 30%. Implement structured RCA and follow-up actions to prevent incident recurrence. Define monitoring standards and observability strategy across Kubernetes and cloud services. Manage cloud infrastructure costs, achieving 25% savings through tuning and optimization without performance degradation. Collaborate with senior engineers, product owners, and business stakeholders to align operational priorities.

Lead DevOps / Blockchain Engineer

July 1, 2022 - February 1, 2025

Provided hands-on production support for large-scale blockchain and financial platforms running on Azure and AWS. Supported and maintained Kubernetes-based production systems (AKS/EKS), ensuring stability, scaling, and rapid recovery. Designed and implemented observability pipelines using Prometheus, Grafana, Datadog, and ELK for proactive issue detection. Automated deployment, rollback, and recovery processes to minimize downtime and human intervention. Troubleshot complex, full-stack production issues spanning applications, containers, networks, and databases. Built automation tools and scripts to eliminate repetitive support tasks and improve operational efficiency.

DevOps Engineer at Guaranty Trust Bank

November 1, 2020 - July 1, 2022

Supported mission-critical banking applications and APIs in hybrid cloud environments. Monitored production systems using Grafana, Prometheus, and AWS CloudWatch, responding to alerts and incidents. Participated in incident management, root cause analysis, and production change reviews. Automated CI/CD and infrastructure processes, reducing deployment time by 90% while improving reliability. Worked closely with application, database, and security teams to ensure stable and compliant production releases.

DevOps | Billing Engineer at Spectranet Limited

February 1, 2020 - October 1, 2020

Provided operational support for billing and payment platforms with strict uptime requirements. Monitored system health, transaction flows, and performance metrics, resolving production issues. Automated reconciliation, backup, and reporting processes using Python and C. Supported cloud migration initiatives while maintaining service continuity.

Faculty Technical Assistant at Rivers State University of Science & Technology (NYSC)

August 1, 2018 - July 1, 2019

Delivered hands-on IT support, troubleshooting hardware, software, and network issues. Supported end users and trained students, building strong foundational support skills.