Hi, I'm Abumercy Nancy, a hardworking, detail-oriented Social Media Manager with 4 years of experience in content strategy and audience engagement across multiple platforms. I have a proven track record of increasing social media engagement through data-driven content creation, trend analysis, and platform optimization to maximize impact. Beyond social media, I bring administrative and moderation experience, including executive support, calendar management, travel logistics, and building safe online communities. I am committed to confidentiality, clear communication, and delivering reliable results for brands and teams.…

Abumercy Nancy

Hi, I'm Abumercy Nancy, a hardworking, detail-oriented Social Media Manager with 4 years of experience in content strategy and audience engagement across multiple platforms. I have a proven track record of increasing social media engagement through data-driven content creation, trend analysis, and platform optimization to maximize impact. Beyond social media, I bring administrative and moderation experience, including executive support, calendar management, travel logistics, and building safe online communities. I am committed to confidentiality, clear communication, and delivering reliable results for brands and teams.…

Available to hire

Hi, I’m Abumercy Nancy, a hardworking, detail-oriented Social Media Manager with 4 years of experience in content strategy and audience engagement across multiple platforms. I have a proven track record of increasing social media engagement through data-driven content creation, trend analysis, and platform optimization to maximize impact.

Beyond social media, I bring administrative and moderation experience, including executive support, calendar management, travel logistics, and building safe online communities. I am committed to confidentiality, clear communication, and delivering reliable results for brands and teams.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Personal Assistant at Comfort Eduserve
March 1, 2024 - Present
Managed executive calendar, scheduled meetings, and organized travel arrangements; handled phone calls, emails, and communication on behalf of the executive; prepared reports, presentations, and documents using Microsoft Office and Google Workspace; assisted with personal errands and administrative tasks; organized files and maintained records with high accuracy and confidentiality.
Personal Assistant at Comfort Eduserve - Ibadan
March 1, 2024 - Present
Managed executive calendar, scheduled meetings, and organized travel arrangements. Handled phone calls, emails, and communication on behalf of the executive. Prepared reports, presentations, and documents using Microsoft Office and Google Workspace. Assisted with personal errands and administrative tasks as needed. Organized files and maintained records with high accuracy and confidentiality.
Content Moderator at Freelancer.com
February 1, 2022 - April 1, 2023
Monitored comments, messages, and posts across platforms; responded to inquiries, comments, and messages in a professional and timely manner; removed spam, offensive content, and inappropriate posts; enforced community rules and guidelines; reported serious issues to management; engaged with followers to build trust and maintain a positive brand image; tracked community feedback and provided insights to the marketing team.
Content Moderator at Freelancer.com - New York, NY
February 1, 2022 - April 1, 2023
Monitored comments, messages, and posts across platforms such as Instagram, Facebook, TikTok, and Twitter. Responded to customer inquiries, comments, and messages in a professional and timely manner. Removed spam, offensive content, and inappropriate posts. Enforced community rules and guidelines consistently. Reported serious issues (scams, threats, hate speech) to management. Engaged with followers to build trust and maintain a positive brand image. Tracked community feedback and provided insights to the marketing team. Helped create a friendly and supportive online community.
Social Media Manager at Digital Community Platform - Waltham, MA
March 1, 2021 - April 1, 2022
Generated content ideas to engage target audiences and increase followers. Managed daily posts across social media platforms to increase Facebook, Twitter, and Instagram engagement. Maintained social media calendar, supporting brand identity while tapping into seasonal moments and appropriate trends. Published content that aligned with brand to build connections and encourage positive action. Researched social media trends and monitored competitor activity, evolving highly relevant social content. Analyzed data from social media analytics tools to track performance metrics and optimize content strategy.
Social Media Manager at Digital Community Platform
March 1, 2021 - April 1, 2022
Generated content ideas to engage target audiences and increase followers. Managed daily posts across Facebook, Twitter, and Instagram to increase engagement. Maintained social media calendar, supporting brand identity while tapping into seasonal moments and trends. Published content that aligned with brand to build connections and encourage positive action. Researched social media trends and monitored competitor activity, evolving highly relevant social content. Analyzed data from social media analytics tools to track performance metrics and optimize content strategy.

Education

at University Of Ibadan
August 1, 2021 - January 20, 2026
at University Of Ibadan
August 1, 2021 - January 20, 2026
at University Of Ibadan
August 1, 2021 - June 28, 2026
at University Of Ibadan
August 1, 2021 - June 28, 2026
at University Of Ibadan
August 1, 2021 - June 28, 2026

Qualifications

Meta Social Media Marketing Professional Certificate
January 11, 2030 - January 20, 2026
CPD Social Media Marketing Certificate
January 11, 2030 - January 20, 2026
Certified Social Media Manager – Web Professional Institute
February 1, 2022 - May 1, 2024
Meta Social Media Marketing Professional Certificate
January 11, 2030 - January 20, 2026
CPD Social Media Marketing Certificate
January 11, 2030 - January 20, 2026
Certified Social Media Manager – Web Professional Institute
February 1, 2022 - May 1, 2024
Meta Social Media Marketing Professional Certificate – Coursera
January 11, 2030 - June 28, 2026
CPD Social Media Marketing Certificate – CPD Courses
January 11, 2030 - June 28, 2026
Certified Social Media Manager – Web Professional Institute
February 1, 2022 - May 1, 2024
Meta Social Media Marketing Professional Certificate
February 1, 2022 - May 1, 2024
Certified Social Media Manager – Web Professional Institute
February 1, 2022 - May 1, 2024
Coursera / Udemy Social Media Moderation Course Certificate
February 1, 2022 - May 1, 2022
HubSpot Social Media Certification
January 11, 2030 - June 28, 2026
Meta Community Manager Certification
January 11, 2030 - June 28, 2026
CPD Social Media Marketing Certificate – CPD Courses
January 11, 2030 - June 28, 2026
Meta Social Media Marketing Professional Certificate
January 11, 2030 - June 28, 2026
CPD Social Media Marketing Certificate
January 11, 2030 - June 28, 2026
Certified Social Media Manager – Web Professional Institute
February 1, 2022 - May 1, 2024
Meta Community Manager Certification
January 11, 2030 - June 28, 2026
HubSpot Social Media Certification
January 11, 2030 - June 28, 2026
Coursera / Udemy Social Media Moderation Course Certificate
February 1, 2022 - May 1, 2022

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Other

Skills

Experience Level