I am an adaptable and motivated BSc Nursing graduate with hands-on experience in customer service, virtual administrative support, and clinical care. I excel at communication, organization, client support, and problem solving, and I thrive in fast-paced, people-focused environments. I am proactive, detail-oriented, and confident managing emails, schedules, documentation, and digital tasks both remotely and in-office. I value confidentiality and teamwork, and I enjoy helping teams run smoothly.

Adaugo Favour Ehirim

I am an adaptable and motivated BSc Nursing graduate with hands-on experience in customer service, virtual administrative support, and clinical care. I excel at communication, organization, client support, and problem solving, and I thrive in fast-paced, people-focused environments. I am proactive, detail-oriented, and confident managing emails, schedules, documentation, and digital tasks both remotely and in-office. I value confidentiality and teamwork, and I enjoy helping teams run smoothly.

Available to hire

I am an adaptable and motivated BSc Nursing graduate with hands-on experience in customer service, virtual administrative support, and clinical care. I excel at communication, organization, client support, and problem solving, and I thrive in fast-paced, people-focused environments.

I am proactive, detail-oriented, and confident managing emails, schedules, documentation, and digital tasks both remotely and in-office. I value confidentiality and teamwork, and I enjoy helping teams run smoothly.

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Work Experience

Virtual Assistant at Twinkle Treats
May 1, 2025 - December 1, 2025
Managed multiple administrative projects weekly, meeting deadlines in a fast-paced environment. Communicated directly with the CEO to coordinate tasks and ensure timely, high-quality deliverables. Handled emails, phone calls, and calendar management to maintain smooth workflow. Served as the primary point of contact for clients, providing professional customer service. Coordinated travel arrangements, including itinerary planning, reservations, and bookings.
Customer Service Representative at C. Dickson Intl. Company Nig. Ltd
October 1, 2018 - December 1, 2019
Performed daily customer service tasks, including data entry, order processing, and record maintenance with attention to detail. Built and maintained positive customer relationships through clear communication, proactive follow-up, and solution-oriented support.
Customer Service Representative at Neo-Ideo International Company
January 1, 2020 - July 1, 2021
Assisted customers with product inquiries by providing accurate, clear, and timely information. Resolved customer complaints and issues efficiently, ensuring satisfactory outcomes and customer retention. Built and maintained strong customer relationships through consistent communication, contributing to increased customer loyalty. Provided technical support to customers via phone, email, and live chat, troubleshooting issues and guiding users to resolution.
Nursing Assistant at Amang Rodriguez Memorial Hospital
August 1, 2024 - April 1, 2025
Assisted patients with activities of daily living, mobility, vital signs monitoring, and basic wound care under supervision. Provided direct patient care and comfort, including emotional support and companionship. Assisted with medication administration and basic patient assessments under supervision. Accurately documented patient care activities and observations in a timely manner. Responded promptly to patients' requests, ensuring patient safety and comfort. Maintained patient confidentiality.
Clinical Nurse Intern at Healthway QualiMed Hospital
September 1, 2023 - July 1, 2024
Assisted registered nurses with direct patient care, including medication administration and patient assessments, under supervision. Communicated patient status, observations, and changes promptly to nursing staff to ensure continuity of care. Supported care in the medical-surgical unit, including monitoring vital signs and performing basic wound care. Accurately documented patient information and nursing activities in electronic health records (EHR).

Education

Bachelor of Science in Nursing (BSc Nursing) at St. Dominic Savio College Philippines
September 1, 2021 - April 1, 2025

Qualifications

Caregiver Certificate
January 1, 2023 - January 18, 2026

Industry Experience

Healthcare, Education, Professional Services