I'm Idris Adeyemi Shittu, a dedicated IT Support and Engineer with a passion for troubleshooting, automation, and building reliable IT infrastructure. I design and implement Power Apps and Power Automate solutions to streamline workflows and improve end-user experiences. Over the years I have supported Windows, Office 365, Azure, and network environments, while leading initiatives in system upgrades and IT administration for logistics and telecommunications sectors. I enjoy collaborating with teams to translate complex technical problems into practical, user-friendly solutions.

Idris Adeyemi Shittu

I'm Idris Adeyemi Shittu, a dedicated IT Support and Engineer with a passion for troubleshooting, automation, and building reliable IT infrastructure. I design and implement Power Apps and Power Automate solutions to streamline workflows and improve end-user experiences. Over the years I have supported Windows, Office 365, Azure, and network environments, while leading initiatives in system upgrades and IT administration for logistics and telecommunications sectors. I enjoy collaborating with teams to translate complex technical problems into practical, user-friendly solutions.

Available to hire

I’m Idris Adeyemi Shittu, a dedicated IT Support and Engineer with a passion for troubleshooting, automation, and building reliable IT infrastructure. I design and implement Power Apps and Power Automate solutions to streamline workflows and improve end-user experiences.

Over the years I have supported Windows, Office 365, Azure, and network environments, while leading initiatives in system upgrades and IT administration for logistics and telecommunications sectors. I enjoy collaborating with teams to translate complex technical problems into practical, user-friendly solutions.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Technical Support Engineer 2 at Teknowledge
September 1, 2025 - Present
Design, develop, and implement custom Power Apps to automate business processes and streamline operations. Build Power Automate workflows to integrate systems, automate tasks, and increase efficiency. Provide ongoing support for Power Platform applications and ensure they are running optimally. Troubleshoot issues related to Power Apps, Power Automate, and Power Platform, working to resolve incidents in a timely manner. Monitor system performance and resolve any problems or failures related to workflows, integrations, or applications.
Technical Support Engineer at Tek Experts
December 1, 2022 - August 31, 2025
Install, configure, and maintain Microsoft Windows operating systems on user devices. Troubleshoot Windows-related issues such as installation errors, updates, system crashes, performance issues, and compatibility problems. Resolve user login issues, network connectivity problems, and hardware/software conflicts. Support and troubleshoot Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, etc.). Diagnose and resolve issues with Office 365 installations, updates, and activation problems. Help with Office 365 configuration and integration (including settings for Outlook, Teams, and SharePoint). Assist users with collaboration tools (e.g., Microsoft Teams meetings, SharePoint document sharing, OneDrive syncing).
Logistics and IT Administrator at Tadop Global Services Ltd
January 1, 2018 - August 31, 2022
System upgrade and maintenance. Router-Switch network maintenance. File Sharing. Vehicle tracking of logistics application (NovaTrack).
IT Administrator at Outliers Professional Ltd. / Result and Reward Ltd.
January 1, 2015 - September 30, 2022
Website maintenance, social media management, inventory management.

Education

MSc Information Technology (In View) at National Open University of Nigeria
January 1, 2025 - February 3, 2026
PGD Information Technology at National Open University of Nigeria
January 1, 2025 - February 3, 2026
Bachelor of Technology in Transport Management at Ladoke Akintola University of Technology
January 1, 2007 - December 31, 2012
MSc Information Technology at National Open University of Nigeria
January 1, 2025 - February 3, 2026
Postgraduate Diploma in Information Technology at National Open University of Nigeria
January 1, 2025 - February 3, 2026
Bachelor of Technology in Transport Management at Ladoke Akintola University of Technology
January 1, 2007 - December 1, 2012

Qualifications

AZ-305 – Azure Solutions Architect Expert
January 1, 2025 - February 3, 2026
AZ-104 – Azure Administrator
January 1, 2024 - February 3, 2026
CCNA – Cisco Certified Networking Associate
January 1, 2013 - February 3, 2026
Azure Solutions Architect Expert (AZ-305)
January 1, 2025 - February 3, 2026
Azure Administrator (AZ-104)
January 1, 2024 - February 3, 2026
CCNA – Cisco Certified Networking Associate
January 1, 2013 - February 3, 2026
ISC2 – Certified in Cybersecurity
January 1, 2023 - February 3, 2026
Introduction to Cybersecurity (Cisco Networking Academy)
January 1, 2023 - February 3, 2026
Coursera – Microsoft Azure Services and Lifecycles
January 1, 2023 - February 3, 2026
Coursera – Microsoft Azure Management Tools and Security Solution
January 1, 2023 - February 3, 2026
Coursera – Introduction to Microsoft Azure Cloud Services
January 1, 2023 - February 3, 2026

Industry Experience

Software & Internet, Telecommunications, Professional Services, Transportation & Logistics, Other, Computers & Electronics