Available to hire
People-focused professional with strong experience in collaboration and client service, seeking to work with values-driven businesses that creates meaningful experiences for their customers.
I’m a creative problem-solver with a sharp eye for detail, committed to delivering high-quality work and contributing positively to teams and the people they help.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Client Service Administrator at The Hendrie Group
June 1, 2025 - November 1, 2025Assisted advisers with preparation and actioning client service agreements, SOA and ROA (including print and binding hard copies for clients); generated and coordinated task management activities in CRM; client superannuation/pension account setups and updates; reviewed and assessed client documentations; setup client meetings with adviser.
Adviser Solution Specialist at Insignia Financial
June 1, 2023 - September 1, 2024Assisted Advisers and Client Relationship Managers with Client Service Agreements (CSAs) and consent tasks; generated and coordinated task management activities; reviewed and assessed client documentations; maintained and updated client profiles; managed problem-solving and all communication channels; contributed to continuous process improvements.
Pizzaiolo/Pizza Chef at Ollie’s Pizza Parlour, Brunswick
November 1, 2021 - May 1, 2023Prepared and made all menu items; trained new kitchen staff; managed dough preparation and hand-stretching; operated stone oven and fryer; conducted shift preparations and deep cleaning.
Customer Service Officer - Wholesale at Hanes Brands Australasia, Kew
August 1, 2019 - February 1, 2021Managed independent and major accounts (e.g., Harvey Norman, Catch.com); maintained orders, resolved cases, and processed stock allocations; assisted sales representatives and agents; handled administration tasks (Open Lines, EDI Report Checks).
Customer Service Officer/Supervisor at Hanes Brands Australasia, Kew
October 1, 2017 - August 1, 2019Handled general online customer inquiries via calls and emails; managed fraud checks, order progress, and escalations; trained new team members and resolved customer complaints.
Customer Service Representative at MYER Office, Docklands
November 1, 2016 - April 1, 2017Assisted with general inquiries related to MYER stores and online services; managed inbound calls and emails; created customer accounts; addressed customer complaints and shopping orders.
Education
Google UX Design Professional Certificate at Google (Online)
January 1, 2024 - January 1, 2025Diploma of Graphic Design at Swinburne University of Technology - Hawthorn
January 1, 2014 - December 11, 2025Certificate IV in Studio Music at Emmanuel College (St. Paul’s) - Altona North
January 1, 2007 - January 1, 2012Visual Communication & Design at Emmanuel College (St. Paul’s) - Altona North
January 1, 2007 - January 1, 2012Qualifications
Google UX Design Professional Certificate
January 1, 2024 - January 1, 2025Certificate IV in Studio Music
January 1, 2007 - January 1, 2012Visual Communication & Design
January 1, 2007 - January 1, 2012Diploma of Graphic Design
January 1, 2014 - December 11, 2015Industry Experience
Retail, Wholesale & Distribution, Professional Services, Media & Entertainment
Hire a Graphic Designer
We have the best graphic designer experts on Twine. Hire a graphic designer in Brunswick today.