I am a motivated hospitality and customer service professional currently studying a Bachelor of Hospitality Management in Australia. I thrive in fast-paced service environments and am passionate about delivering memorable guest experiences, supporting team operations, and maintaining high standards of cleanliness and efficiency. Beyond hospitality, I am expanding my skillset through remote internships in digital marketing, sales support, and SEO. I enjoy collaborating with teams, problem-solving, and learning new digital tools to help organizations grow and deliver excellent customer experiences.…

Afia Adiba Saaj

I am a motivated hospitality and customer service professional currently studying a Bachelor of Hospitality Management in Australia. I thrive in fast-paced service environments and am passionate about delivering memorable guest experiences, supporting team operations, and maintaining high standards of cleanliness and efficiency. Beyond hospitality, I am expanding my skillset through remote internships in digital marketing, sales support, and SEO. I enjoy collaborating with teams, problem-solving, and learning new digital tools to help organizations grow and deliver excellent customer experiences.…

Available to hire

I am a motivated hospitality and customer service professional currently studying a Bachelor of Hospitality Management in Australia. I thrive in fast-paced service environments and am passionate about delivering memorable guest experiences, supporting team operations, and maintaining high standards of cleanliness and efficiency.

Beyond hospitality, I am expanding my skillset through remote internships in digital marketing, sales support, and SEO. I enjoy collaborating with teams, problem-solving, and learning new digital tools to help organizations grow and deliver excellent customer experiences.

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Language

English
Fluent
Bengali
Fluent

Work Experience

Personal Assistant at Altruistic Nursing and Care
August 1, 2025 - Present
Provided administrative and personal support to ensure smooth daily operations, including scheduling, communication, and coordination tasks. Maintained organised documentation and records. Demonstrated reliability and professionalism while handling confidential information.
Sales Intern at Arca Digital (Remote)
January 1, 2026 - Present
Assisted the sales team in identifying potential clients and generating leads. Communicated with prospective customers to introduce digital marketing services. Supported preparation of sales materials and client outreach. Maintained organised records of client interactions and sales data.
SEO Intern at GAO Tek Inc. (Remote)
January 1, 2026 - Present
Conducted keyword research to identify opportunities for improving search rankings. Monitored website performance using analytics tools. Assisted with on-page SEO optimisation including meta tags and content updates. Prepared basic SEO performance reports and traffic insights.
Team Member at Hungry Jack’s, Smithfield NSW
June 1, 2025 - January 1, 2026
Delivered fast and friendly customer service in a high‑volume restaurant environment. Assisted with food preparation while maintaining food safety standards. Handled front‑counter service and order processing. Collaborated with team members to maintain a clean and organised workspace.
Room Attendant at Global Hospitality Solutions, Surry Hills NSW
June 1, 2025 - July 1, 2025
Cleaned and prepared guest rooms according to hotel standards. Restocked amenities and ensured rooms met cleanliness expectations. Completed room preparation tasks within required timeframes. Followed workplace safety procedures and correct use of cleaning products.

Education

Bachelor of Hospitality Management at Canterbury Institute of Management
June 1, 2025 - April 18, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Retail