Delivered exceptional customer service by fostering an inclusive environment, educating members on gym amenities and membership options, and guiding them to best-fit programs and memberships.

Business Development & Marketing Manager at Nova Space Inc.

September 1, 2024 - Present

Developed and executed multi-channel sales strategies using LinkedIn, email, and phone outreach to drive leads for Nova Space's professional training platform. Represented Nova Space at major industry conferences (Space Symposium and SpaceCom), created digital marketing assets for LinkedIn and other platforms, and optimized HubSpot CRM workflows to improve data-driven decision making and content targeting.

Outdoor Education Center Supervisor at University of Dayton, Campus Recreation

May 1, 2024 - October 8, 2025

Supervised the Outdoor Education Center, managing equipment rentals, inventory, logistics, and ensuring safe and efficient operations for faculty-led trips. Trained and mentored student staff, oversaw hiring processes, and helped team members develop leadership and safety management skills. Led outdoor trips, including hiking and overnight camping, ensuring risk management and safety protocols.

Media Manager – Office of Experiential Learning at University of Dayton

May 1, 2024 - October 8, 2025

Managed content across Instagram and YouTube, using video and graphic design to engage students in experiential learning opportunities. Created and distributed a monthly newsletter via Mailchimp reaching 8,000+ students; designed event promotions and marketing materials, increasing campus-wide awareness of learning opportunities.

Concierge/Guest Service Agent at Xanterra Travel Collection

August 1, 2023 - October 8, 2025

Assisted guests with excursions and reservations; provided recommendations and information about park activities. Managed lodging and tour bookings using the Opera System, ensuring smooth check-ins and high satisfaction.

Afternoon Sales Intern at Big Ass Fans

July 1, 2022 - October 8, 2025

Created digital sales collateral for CRM outbound, contributing to $74K in sales and $131K in sales opportunities. Developed email campaigns to nurture client relationships using Salesforce, enabling efficient communication and tracking.

Freelance Digital Media & Content Creation at Ainsley’s Apertures

January 1, 2017 - Present

Built and managed a personal TikTok brand, growing to 12.5K+ followers and 4.2M+ likes with high-quality, trend-driven video content focused on outdoor adventure. Developed digital campaigns for clients, creating brand storytelling, visuals, and short-form videos to extend reach and engagement. Produced and edited promotional videos for clients, including a virtual tour and Maker’s Mark distillery promo video.