I gained valuable work experience at Iceland in Burnley, where I developed strong customer service and teamwork skills. I take pride in my attention to detail and excellent time management, ensuring that tasks are completed efficiently and to a high standard. My calm and patient disposition allows me to work well under pressure, handling challenges and maintaining focus on tasks. I enjoy working in fast-paced environments and thrive in customer-facing roles, where I can assist and engage with customers. I am eager to build on experience in database administration and continue developing my skills in delivering exceptional service. I am a motivated and dedicated individual with a strong interest in IT infrastructure and technology. I am eager to build on my customer service and teamwork skills through training in IT to pursue a career in IT support and infrastructure management.

Aisha Khatun

I gained valuable work experience at Iceland in Burnley, where I developed strong customer service and teamwork skills. I take pride in my attention to detail and excellent time management, ensuring that tasks are completed efficiently and to a high standard. My calm and patient disposition allows me to work well under pressure, handling challenges and maintaining focus on tasks. I enjoy working in fast-paced environments and thrive in customer-facing roles, where I can assist and engage with customers. I am eager to build on experience in database administration and continue developing my skills in delivering exceptional service. I am a motivated and dedicated individual with a strong interest in IT infrastructure and technology. I am eager to build on my customer service and teamwork skills through training in IT to pursue a career in IT support and infrastructure management.

Available to hire

I gained valuable work experience at Iceland in Burnley, where I developed strong customer service and teamwork skills. I take pride in my attention to detail and excellent time management, ensuring that tasks are completed efficiently and to a high standard.

My calm and patient disposition allows me to work well under pressure, handling challenges and maintaining focus on tasks. I enjoy working in fast-paced environments and thrive in customer-facing roles, where I can assist and engage with customers. I am eager to build on experience in database administration and continue developing my skills in delivering exceptional service. I am a motivated and dedicated individual with a strong interest in IT infrastructure and technology. I am eager to build on my customer service and teamwork skills through training in IT to pursue a career in IT support and infrastructure management.

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Language

Arabic
Intermediate

Work Experience

Sales Assistant at Iceland Supermarket
January 1, 2007 - January 1, 2007
Worked flexibly and effectively as part of a team, ensuring clear communication and cooperation with colleagues. Assisted customers in finding products, providing attentive and friendly service to meet their needs. Managed stock by arranging and coordinating orders and deliveries for customers, ensuring all items were correctly displayed and in a clean, hygienic condition. Performed stock rotation to maintain product freshness and availability, while also ensuring misplaced goods were returned to their correct locations. Organised deliveries and displayed products like groceries, confectionery, frozen food, and drinks, ensuring the shop floor remained clean and tidy to meet customer expectations. Reported faulty goods and handled customer queries professionally and efficiently. Focused on meeting deadlines and prioritising tasks to ensure all duties were completed in a timely and professional manner.
Arabic Teacher at Abu-Masjid Mosque
January 1, 2012 - January 1, 2012
Delivered engaging lessons on Arabic letters and language through stories and educational materials for children aged 5-9. Collaborated with the main teacher to support classroom activities and student learning. Managed attendance by taking and maintaining accurate registers of students. Maintained communication with parents by collecting and updating contact information for emergencies. Prepared the classroom setup before lessons and ensured the area was clean and organised after sessions.
Sales Assistant at Select Fashion
January 1, 2012 - January 1, 2012
Assisted customers on the shop floor, providing friendly and efficient service. Restocked clothing items to maintain an attractive and organised sales area. Observed stock loss prevention protocols, including tagging and security measures. Ensured the store was clean, tidy, and presentable to enhance the shopping experience. Supported store operations by handling stock management and customer inquiries.

Education

GCSEs in English, Maths, Science, R.E, History, Textiles, Business Studies and German at Sir John Thursby Community College
January 11, 2030 - January 1, 2007
Level 3 Certificate in Coaching & Mentoring at Release Potential
January 1, 2024 - November 2, 2025
Certificates in Radicalisation and Extremism: Staying Safe Online; What can you trust? British Values and Conflict Resolution at Education & Training Foundation
January 11, 2030 - November 2, 2025

Qualifications

Level 3 Certificate in Coaching & Mentoring
January 1, 2024 - November 2, 2025
Certificates in Radicalisation and Extremism: Staying Safe Online; What can you trust? British Values and Conflict Resolution
January 11, 2030 - November 2, 2025

Industry Experience

Retail, Education, Professional Services