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I am a finance-focused business administration graduate with extensive experience in project management and process improvement across insurance, revenue accounting, and electronics sectors. I thrive in roles that leverage cross-functional collaboration and financial analytics to streamline operations and drive efficiency. With a passion for leadership and community involvement, I actively volunteer as a program analyst supporting event planning, fundraising, and renovation projects. My goal is to blend my project management skills with finance expertise to contribute meaningfully to organizational growth and innovation.…I am a finance-focused business administration graduate with extensive experience in project management and process improvement across insurance, revenue accounting, and electronics sectors. I thrive in roles that leverage cross-functional collaboration and financial analytics to streamline operations and drive efficiency. With a passion for leadership and community involvement, I actively volunteer as a program analyst supporting event planning, fundraising, and renovation projects. My goal is to blend my project management skills with finance expertise to contribute meaningfully to organizational growth and innovation.

N. AISS ATOU THIAM

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I am a finance-focused business administration graduate with extensive experience in project management and process improvement across insurance, revenue accounting, and electronics sectors. I thrive in roles that leverage cross-functional collaboration and financial analytics to streamline operations and drive efficiency. With a passion for leadership and community involvement, I actively volunteer as a program analyst supporting event planning, fundraising, and renovation projects. My goal is to blend my project management skills with finance expertise to contribute meaningfully to organizational growth and innovation.…I am a finance-focused business administration graduate with extensive experience in project management and process improvement across insurance, revenue accounting, and electronics sectors. I thrive in roles that leverage cross-functional collaboration and financial analytics to streamline operations and drive efficiency. With a passion for leadership and community involvement, I actively volunteer as a program analyst supporting event planning, fundraising, and renovation projects. My goal is to blend my project management skills with finance expertise to contribute meaningfully to organizational growth and innovation.

Available to hire

I am a finance-focused business administration graduate with extensive experience in project management and process improvement across insurance, revenue accounting, and electronics sectors. I thrive in roles that leverage cross-functional collaboration and financial analytics to streamline operations and drive efficiency.

With a passion for leadership and community involvement, I actively volunteer as a program analyst supporting event planning, fundraising, and renovation projects. My goal is to blend my project management skills with finance expertise to contribute meaningfully to organizational growth and innovation.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

French

Fluent

English

Advanced

Work Experience

Billing Operations Specialist at Trustmark Insurance

April 1, 2025 - Present

Led cross-departmental billing projects to improve process efficiency and reduce payment posting SLAs by coordinating with Finance, Underwriting, and Customer Service. Managed billing system updates as mini-projects ensuring accurate transitions and timely completion. Oversaw collections and account reconciliation processes, applying project management principles to reduce overdue accounts. Partnered with IT to implement automation in billing cycles, reducing manual errors and turnaround time by 20% within two months. Maintained accurate records of customer accounts, payment history, and billing adjustments using internal systems.

Program Analyst, Volunteer at IKHRA

May 1, 2022 - Present

Directed large-scale event planning projects with over 4000 attendees, overseeing budgeting, logistics, and vendor coordination. Built financial tracking systems and dashboards to support project monitoring, fundraising outcomes, budgeting, and reporting. Collaborated with leadership to implement new financial controls framed as project rollouts, reducing waste and improving fund allocation. Delivered financial and strategic project updates to the board aligning initiatives with organizational goals. Conducted variance analysis for monthly, quarterly, and annual budgets, identifying key cost-saving opportunities. Supported renovation project planning by creating and organizing a project management dashboard alongside contractors.

Revenue Accounting Operations Specialist at Aderant Holdings

March 1, 2025 - August 25, 2025

Managed end-to-end revenue accounting projects to enhance reconciliation accuracy and compliance. Implemented process improvements that reduced invoicing cycle times by two weeks for certain clients using Lean project management methods. Coordinated with Sales and Support teams to resolve client disputes as structured projects with defined deliverables. Presented financial performance insights to leadership, supporting strategic decision-making.

Project Manager Intern at Greenwave Electronics

August 1, 2024 - August 25, 2025

Managed documentation and compliance projects, improving operational workflows in electronic reverse logistics. Standardized production processes by leading cross-functional project initiatives using ETQ. Designed and implemented employee training programs as structured projects, enhancing onboarding and compliance. Supported audits by managing documentation projects, closing compliance gaps and ensuring readiness. Collaborated with cross-functional teams to enhance operational efficiency and problem-solving.

Billing Operations Specialist at Trustmark Insurance

April 1, 2025 - Present

Led cross-departmental billing projects to improve processes and reduce payment posting SLAs by coordinating with Finance, Underwriting, and Customer Service. Managed billing system updates ensuring accurate transitions and timely completions. Oversaw collections and account reconciliation applying project management principles to reduce overdue accounts. Partnered with IT to implement automation in billing cycles, reducing manual errors and turnaround time by 20% within two months. Maintained accurate records of customer accounts, payment history, and billing adjustments using internal systems.

Program Analyst, Volunteer at IKHRA

May 1, 2022 - Present

Directed large-scale event planning projects with over 4000 attendees, overseeing budgeting, logistics, and vendor coordination. Built financial tracking systems and dashboards for project monitoring, fundraising outcomes, budgeting, and reporting. Collaborated with leadership to implement new financial controls framed as project rollouts, reducing waste and improving fund allocation. Delivered financial and strategic project updates to the board, aligning initiatives with organizational goals. Conducted variance analysis for monthly, quarterly, and annual budgets identifying key cost-saving opportunities. Supported renovation project planning by creating and organizing a project management dashboard alongside contractors.

Revenue Accounting Operations Specialist at Aderant Holdings

March 1, 2025 - August 25, 2025

Managed end-to-end revenue accounting projects enhancing reconciliation accuracy and compliance. Implemented process enhancements using Lean project management methods that reduced invoicing cycle times by two weeks for select clients. Coordinated with Sales and Support teams to resolve client disputes as structured projects with defined deliverables. Presented financial performance insights to leadership supporting strategic decision-making.

Project Manager Intern at Greenwave Electronics

August 1, 2024 - August 25, 2025

Managed documentation and compliance projects improving operational workflows in electronic reverse logistics. Standardized production processes by leading cross-functional project initiatives using ETQ. Designed and implemented employee training programs as structured projects enhancing onboarding and compliance. Supported audits by managing documentation projects closing compliance gaps and ensuring readiness. Collaborated with cross-functional teams to enhance operational efficiency and problem-solving.