Available to hire
I am a diligent and enthusiastic client service specialist with over 6 years of experience in customer relations across manufacturing, fashion, and service industries. I am highly organized with strong literacy and computer skills, and I bring a friendly, approachable persona to elicit client needs and provide appropriate advice as needed.
I have a professional manner, excel at prioritising tasks and managing my time, and I work well under pressure to meet tight deadlines. I am a team player who adapts to challenging situations and thrives in collaborative environments.
Experience Level
Expert
Intermediate
Language
English
Fluent
Work Experience
Medical Laboratory Scientist at Purple Ivy Medical Consultants
April 1, 2024 - January 1, 2025Examine and analyze blood/body fluids/urine samples; relay test results to physicians; use microscopes, cell counters and other laboratory equipment to carry out tests; cross-match blood for transfusion; monitor patient outcomes.
Front Desk Officer / Travel Agency Officer at First Choice Educational Consult
November 1, 2022 - April 1, 2024Maintained client registers; determined client needs; answered calls promptly; dealt with queries, provided correct information; sorted and responded to mails; prepared correspondence and documents; updated databases; scheduled and followed up on appointments; advised clients on study or work routes and assisted with visa applications and UK school admissions.
Chief Executive Officer (Fashion and Designing) at Jaytm Kraftz
January 1, 2018 - PresentStudied fashion trends, took measurements, selected fabrics and styles; visited manufacturers/markets for fabric samples; marketed designs on social media; negotiated with customers and suppliers; managed marketing, financing and other business activities; designed a unisex African print collection.
Freelance Academic Research Writer at Self-employed
February 1, 2021 - PresentConduct extensive research; manage research projects; write clear, concise, evidenced-based articles for journals and academics; proofread, edit and improve reports; proficient in MS Word and MS Excel; delivered high customer satisfaction.
Personal Assistant/ Fashion Design Instructor at Teeart Fashion School
May 1, 2018 - December 1, 2020Provided administrative and secretarial support; screened calls and emails; scheduled appointments; taught fashion courses; prepared design materials and syllabi; trained over 100 students; increased school sales by 15%.
Processing Laboratory Scientist (Production Development Program) at Institute of Agricultural Research and Training (I.A.R & T)
May 1, 2017 - April 1, 2018Improved agricultural by-products; handled accounts and records of the Processing Laboratory; documented and marketed improved products; organized programs to display products; performed shelf-life research and customer feedback analysis.
Assistant Laboratory Scientist at Oke-Ado Hospital
June 1, 2015 - November 1, 2015Collected test samples (Blood, Stool, Urine); carried out medical laboratory tests; documented test results; attended to patients professionally; awarded best Industrial Training student for the year.
Education
Bachelor of Science in Microbiology at Federal University of Agriculture, Abeokuta
January 1, 2012 - January 1, 2017MSc International Business (in-view) at Ulster University
January 11, 2030 - January 13, 2026Qualifications
Industry Experience
Healthcare, Education, Manufacturing, Media & Entertainment, Professional Services, Travel & Hospitality
Experience Level
Expert
Intermediate
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