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Hi, I'm Akira Brown, a fiscally astute Business Analyst and Salesforce specialist with proven expertise in strategizing and leading organizations at the brink of change and growth. I thrive at the intersection of business strategy and technology, turning complex requirements into practical Salesforce solutions and robust dashboards. I'm also skilled at collaborating with cross-functional teams, translating business needs into actionable software configurations, dashboards, and documentation, and I continuously expand my abilities with Trailhead badges and hands-on experimentation.…Hi, I'm Akira Brown, a fiscally astute Business Analyst and Salesforce specialist with proven expertise in strategizing and leading organizations at the brink of change and growth. I thrive at the intersection of business strategy and technology, turning complex requirements into practical Salesforce solutions and robust dashboards. I'm also skilled at collaborating with cross-functional teams, translating business needs into actionable software configurations, dashboards, and documentation, and I continuously expand my abilities with Trailhead badges and hands-on experimentation.

Akira Brown

Project Manager, Database Developer, Community Manager

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Hi, I'm Akira Brown, a fiscally astute Business Analyst and Salesforce specialist with proven expertise in strategizing and leading organizations at the brink of change and growth. I thrive at the intersection of business strategy and technology, turning complex requirements into practical Salesforce solutions and robust dashboards. I'm also skilled at collaborating with cross-functional teams, translating business needs into actionable software configurations, dashboards, and documentation, and I continuously expand my abilities with Trailhead badges and hands-on experimentation.…Hi, I'm Akira Brown, a fiscally astute Business Analyst and Salesforce specialist with proven expertise in strategizing and leading organizations at the brink of change and growth. I thrive at the intersection of business strategy and technology, turning complex requirements into practical Salesforce solutions and robust dashboards. I'm also skilled at collaborating with cross-functional teams, translating business needs into actionable software configurations, dashboards, and documentation, and I continuously expand my abilities with Trailhead badges and hands-on experimentation.

Available to hire

Hi, I’m Akira Brown, a fiscally astute Business Analyst and Salesforce specialist with proven expertise in strategizing and leading organizations at the brink of change and growth. I thrive at the intersection of business strategy and technology, turning complex requirements into practical Salesforce solutions and robust dashboards.

I’m also skilled at collaborating with cross-functional teams, translating business needs into actionable software configurations, dashboards, and documentation, and I continuously expand my abilities with Trailhead badges and hands-on experimentation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Salesforce Administrator at One Real Mortgage

January 1, 2024 - Present

Salesforce administrator for two teams, Mortgage and Title. Generated/updated dashboards and reports. Created and maintained user profiles, page layouts, and flows as well as custom apps and reports. Integrated use of custom metadata for use within flows. Controlled system data by reviewing duplicates and monitoring data governance. Created internal knowledge base for technology team onboarding. Implemented solution for email tracking of non-Salesforce users. Learned and utilized AI prompts to build Lightning Web Components, documentation and troubleshooting, via programs such as n8n, Claude and Vibe Code.

CRM Consultant at Sirocco Group

January 1, 2023 - January 1, 2024

Integral member of the team implementing new development for the main client. Designed and built Salesforce Service Console with a quick turnaround requirement. Orchestrated and moderated touch-base meetings and workshops with the client. Hosted demonstrations to various groups. Collaborated with external consultants as well as internal team members and client liaisons, effectively communicating the client vision, system capabilities and end results. Client confirmation of successful MVP build, leading to continued assignment of MVP+ build.

Salesforce Administrator at Rock Ventures

January 1, 2016 - January 1, 2023

Act as Salesforce administrator for three teams, keeping team members up to date on Salesforce releases. Generated dashboards and reports for leadership and teams. Created and maintained user profiles, page layouts, and flows as well as custom apps and reports. Orchestrated and moderated touch-base meetings with teams quarterly. Evaluated, integrated, and managed third-party tools, including Conga Composer and Quip to increase Salesforce capabilities. Controlled system data by routinely reviewing duplicates and monitoring data governance. Nominated for Rock Honors award in 2022. Developed and launched a new Salesforce org for three teams.