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Motivated Customer Support professional with 1 year of experience handling calls, chats, and emails for both international and local clients. Known for calm communication, patience, and quick problem-solving, with strong comfort working night shifts and adopting new tools. Currently improving technical skills in Python and Java to strengthen software-based operations. Also works as a freelance 3D animator and content creator, producing short 3D promotional videos, visuals, and CGI models using Blender and Filmora, while collaborating with clients to meet deadlines.…Motivated Customer Support professional with 1 year of experience handling calls, chats, and emails for both international and local clients. Known for calm communication, patience, and quick problem-solving, with strong comfort working night shifts and adopting new tools. Currently improving technical skills in Python and Java to strengthen software-based operations. Also works as a freelance 3D animator and content creator, producing short 3D promotional videos, visuals, and CGI models using Blender and Filmora, while collaborating with clients to meet deadlines.

Muhammad Hassan

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Motivated Customer Support professional with 1 year of experience handling calls, chats, and emails for both international and local clients. Known for calm communication, patience, and quick problem-solving, with strong comfort working night shifts and adopting new tools. Currently improving technical skills in Python and Java to strengthen software-based operations. Also works as a freelance 3D animator and content creator, producing short 3D promotional videos, visuals, and CGI models using Blender and Filmora, while collaborating with clients to meet deadlines.…Motivated Customer Support professional with 1 year of experience handling calls, chats, and emails for both international and local clients. Known for calm communication, patience, and quick problem-solving, with strong comfort working night shifts and adopting new tools. Currently improving technical skills in Python and Java to strengthen software-based operations. Also works as a freelance 3D animator and content creator, producing short 3D promotional videos, visuals, and CGI models using Blender and Filmora, while collaborating with clients to meet deadlines.

Available to hire

Motivated Customer Support professional with 1 year of experience handling calls, chats, and emails for both international and local clients. Known for calm communication, patience, and quick problem-solving, with strong comfort working night shifts and adopting new tools.

Currently improving technical skills in Python and Java to strengthen software-based operations. Also works as a freelance 3D animator and content creator, producing short 3D promotional videos, visuals, and CGI models using Blender and Filmora, while collaborating with clients to meet deadlines.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Advanced

Spanish; Castilian

Beginner

Work Experience

Customer Relations Officer (CRO) at The Major Communication (TMC)

January 1, 2023 - January 1, 2025

Responded to customer calls and chats with clear, empathetic communication. Resolved most queries on first contact while meeting daily performance targets. Supported client retention by maintaining positive customer experiences.

Assistant Manager (Operations) at Rehan Ibrahim Embroidery

January 1, 2022 - January 1, 2023

Managed daily workflow between production and sales teams. Helped reduce order delays by improving coordination and reporting between departments.

Medical Billing Specialist at Hurricane Medical (COVID Period)

January 1, 2020 - January 1, 2021

Processed and verified U.S. medical claims accurately. Communicated with healthcare providers to fix billing and claim issues.

Medical Billing Specialist at Hurricane Medical

January 1, 2020 - January 1, 2021

Processed and verified U.S. medical claims accurately during the COVID period. Coordinated with healthcare providers to resolve billing or claim issues and correct errors.

Freelance 3D Animator & Content Creator at Self-employed

January 1, 2017 - Present

Created short 3D promotional videos, product visuals, CGI models, and game assets using Blender and Filmora. Worked directly with clients to meet design needs and deadlines.