Alicia Caldwell
I am a highly experienced administrative professional with 12+ years supporting CEOs and Managing Directors, complemented by 6 years as a Business Analyst/Project Manager.
About
I am a highly experienced administrative professional with 12+ years supporting CEOs and Managing Directors, complemented by 6 years as a Business Analyst/Project Manager. I excel in executive-level support, diary and email management, stakeholder communication, event coordination, and maintaining confidentiality.
My analyst background helps me streamline processes, solve problems, manage competing priorities, and operate effectively in fast-paced environments. I bring a warm, professional manner, strong organizational capability, and a proactive approach.
- 25 years' experience
- Joined January 2026
Languages
- EnglishFluent
Industry experience
- Financial Services
- Professional Services
Work experience· 5 roles
Requirements gathering, process mapping, and documentation; stakeholder workshops, cross-functional coordination; Agile delivery support, user stories, acceptance criteria; risk assessments, impact analysis, and change planning; monitoring deliverables and ensuring quality implementation.
Executive support to Senior Area Leads across multiple time zones; complex diary/email management and travel coordination; meeting preparation, minutes, agendas, reports; onboarding, facilities management, expense processing; event coordination for up to 250 attendees; administration support across Melbourne, Chengdu and Bangalore.
Diary/email management and domestic travel; meeting coordination, agendas, minutes; monthly and quarterly reporting; event planning and staff onboarding; office, facilities and amenities management.
Education
Certifications and awards· 7
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