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Technical Virtual Assistant currently developing skills in automation tools such as Zapier, Make.com, n8n, and GoHighLevel to help deliver efficient and scalable workflows. I bring a strong IT engineering background in system and network administration, troubleshooting, and remote support, with hands-on experience supporting clients remotely and maintaining reliable IT operations. Committed to continuous learning and growth in AI automation to support business process optimization.…Technical Virtual Assistant currently developing skills in automation tools such as Zapier, Make.com, n8n, and GoHighLevel to help deliver efficient and scalable workflows. I bring a strong IT engineering background in system and network administration, troubleshooting, and remote support, with hands-on experience supporting clients remotely and maintaining reliable IT operations. Committed to continuous learning and growth in AI automation to support business process optimization.

Aloysius Lorenzo Sanchez

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Technical Virtual Assistant currently developing skills in automation tools such as Zapier, Make.com, n8n, and GoHighLevel to help deliver efficient and scalable workflows. I bring a strong IT engineering background in system and network administration, troubleshooting, and remote support, with hands-on experience supporting clients remotely and maintaining reliable IT operations. Committed to continuous learning and growth in AI automation to support business process optimization.…Technical Virtual Assistant currently developing skills in automation tools such as Zapier, Make.com, n8n, and GoHighLevel to help deliver efficient and scalable workflows. I bring a strong IT engineering background in system and network administration, troubleshooting, and remote support, with hands-on experience supporting clients remotely and maintaining reliable IT operations. Committed to continuous learning and growth in AI automation to support business process optimization.

Available to hire

Technical Virtual Assistant currently developing skills in automation tools such as Zapier, Make.com, n8n, and GoHighLevel to help deliver efficient and scalable workflows. I bring a strong IT engineering background in system and network administration, troubleshooting, and remote support, with hands-on experience supporting clients remotely and maintaining reliable IT operations. Committed to continuous learning and growth in AI automation to support business process optimization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Tagalog

Fluent

Work Experience

Desktop Support Engineer at H2 Software Consulting Services Inc.

June 21, 2021 - June 20, 2022

Provided Level-2 end-user support; Installed and configured computer hardware, software, networks, printers and scanners; Answered tech support phone calls.

Network Engineer at Action Labs IT Services Philippines Corp.

June 21, 2022 - December 20, 2022

Configured and installed devices and services such as switches, routers, access points, servers, and virtual machines; Designed and deployed client LANs, WANs, and wireless networks; Provided Level-2 support and remote troubleshooting to clients.

System Engineer at Action Labs IT Services Philippines Corp.

June 21, 2022 - December 20, 2022

Managed and monitored clients' servers, networks, and computer systems to ensure high availability, performance, and security; Installed and maintained computer systems, servers, network devices, and software including AD/DNS and CCTV; Troubleshot hardware, software, and network issues and promptly resolved or escalated as needed; Created and maintained documentation of system configurations, procedures, and troubleshooting steps.