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I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work…

Alvin Halog

Content Producer, Web Developer, Programmer, +7

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I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work…

Available to hire

I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Virtual Assistant at Manulife Philippines

May 1, 2022 - December 31, 2025

Continuing customer service support; inbound calls for international clients; CRM data entry; coordination.

Virtual Assistant / Customer Service at Manulife Philippines

January 1, 2019 - December 31, 2021

Supported customer service operations; English-language communication; scheduling and CRM data entry.

Customer Service Representative at Manulife

January 1, 2019 - January 1, 2021

Provided customer service support in English, utilized CRM software, performed data entry in MS Excel, conducted root-cause analysis and reported issues. Handled inbound/outbound calls and chat/email support as part of daily responsibilities for customer outcomes.

Customer Service / Administrative Assistant at Manulife Philippines

January 1, 2019 - December 31, 2021

Supported customer service operations and administrative tasks, coordinated communications, data entry, and scheduling; contributed to process improvements and client communications across time zones.

Customer Service Representative at Manulife Philippines

January 1, 2019 - January 1, 2021

Handled inbound customer service inquiries; managed local and international accounts; supported customer service operations.

Customer Service Representative at Australian ISP (Inbound Technical Support)

January 1, 2013 - December 31, 2018

Handled inbound calls addressing technical issues and provided customer support.

Customer Service / Technical Support at Convergys (Macy's / American Express projects via Convergys)

January 1, 2013 - December 31, 2018

Provided inbound technical support and customer service for Australian clients through a Convergys-based role, handling billing inquiries, account updates, and troubleshooting; supported Macy's and American Express projects with CRM tools and ticketing; collaborated with cross-functional teams to resolve issues efficiently.

Customer Service Representative at Convergys (Macy's Credit & American Express)

January 1, 2013 - January 1, 2018

Provided customer service for Macy's Credit and American Express; supported QuickBooks Desktop and online; CRM-related tasks, data entry, scheduling, problem-solving, and inbound support.