I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work…

Alvin Halog

I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work…

Available to hire

I can do : Digital Marketing , Edit Photos, Creating Logos , making sure that the content is create and Unique for your followers if you are engage with Social media Platforms . what I can do that others cannot do Is that I will make sure that I provide a Quality of work

See more

Skills

Experience Level

Language

English
Fluent

Work Experience

Customer Service Representative at Convergys (Macy's Credit & American Express)
January 1, 2013 - January 1, 2018
Provided customer service for Macy's Credit and American Express; supported QuickBooks Desktop and online; CRM-related tasks, data entry, scheduling, problem-solving, and inbound support.
Customer Service Representative at Manulife Philippines
January 1, 2019 - January 1, 2021
Handled inbound customer service inquiries; managed local and international accounts; supported customer service operations.
Customer Service / Technical Support at Convergys (Macy's / American Express projects via Convergys)
January 1, 2013 - December 31, 2018
Provided inbound technical support and customer service for Australian clients through a Convergys-based role, handling billing inquiries, account updates, and troubleshooting; supported Macy's and American Express projects with CRM tools and ticketing; collaborated with cross-functional teams to resolve issues efficiently.
Customer Service / Administrative Assistant at Manulife Philippines
January 1, 2019 - December 31, 2021
Supported customer service operations and administrative tasks, coordinated communications, data entry, and scheduling; contributed to process improvements and client communications across time zones.
Customer Service Representative at Manulife
January 1, 2019 - January 1, 2021
Provided customer service support in English, utilized CRM software, performed data entry in MS Excel, conducted root-cause analysis and reported issues. Handled inbound/outbound calls and chat/email support as part of daily responsibilities for customer outcomes.
Customer Service Representative at Australian ISP (Inbound Technical Support)
January 1, 2013 - December 31, 2018
Handled inbound calls addressing technical issues and provided customer support.
Virtual Assistant / Customer Service at Manulife Philippines
January 1, 2019 - December 31, 2021
Supported customer service operations; English-language communication; scheduling and CRM data entry.
Virtual Assistant at Manulife Philippines
May 1, 2022 - December 31, 2025
Continuing customer service support; inbound calls for international clients; CRM data entry; coordination.

Education

Associate in Computer Technology at Halog Nova College
May 1, 2022 - December 31, 2025

Qualifications

Associate in Computer Technology
January 1, 2008 - January 1, 2010

Industry Experience

Professional Services, Financial Services, Retail, Telecommunications, Education, Media & Entertainment, Software & Internet, Other

Skills

Experience Level