Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a friendly, results-driven office and commercial management professional with over 28 years of experience leading administrative operations, driving business development, and building high-performance teams in retail and cosmetics. I excel at streamlining workflows, managing budgets, and developing strategic initiatives that improve efficiency and customer satisfaction. I am adept at staff training, cross-functional leadership, and integrating digital platforms to boost performance across the organization.…I am a friendly, results-driven office and commercial management professional with over 28 years of experience leading administrative operations, driving business development, and building high-performance teams in retail and cosmetics. I excel at streamlining workflows, managing budgets, and developing strategic initiatives that improve efficiency and customer satisfaction. I am adept at staff training, cross-functional leadership, and integrating digital platforms to boost performance across the organization.

Amanda Zanjani

Studio Manager, Project Manager, Production Manager, +1





I am a friendly, results-driven office and commercial management professional with over 28 years of experience leading administrative operations, driving business development, and building high-performance teams in retail and cosmetics. I excel at streamlining workflows, managing budgets, and developing strategic initiatives that improve efficiency and customer satisfaction. I am adept at staff training, cross-functional leadership, and integrating digital platforms to boost performance across the organization.…I am a friendly, results-driven office and commercial management professional with over 28 years of experience leading administrative operations, driving business development, and building high-performance teams in retail and cosmetics. I excel at streamlining workflows, managing budgets, and developing strategic initiatives that improve efficiency and customer satisfaction. I am adept at staff training, cross-functional leadership, and integrating digital platforms to boost performance across the organization.

Available to hire

I am a friendly, results-driven office and commercial management professional with over 28 years of experience leading administrative operations, driving business development, and building high-performance teams in retail and cosmetics.

I excel at streamlining workflows, managing budgets, and developing strategic initiatives that improve efficiency and customer satisfaction. I am adept at staff training, cross-functional leadership, and integrating digital platforms to boost performance across the organization.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Office Manager at Stargazer Cosmetics

September 1, 2008 - Present

Direct daily office operations, cross-department coordination, and administration for a growing cosmetics company. Onboarded and managed the company’s Amazon sales channel, generating an additional £250k in annual online revenue. Grew Stargazer’s digital presence through executing social media strategies, increasing followers from 42k to 87k across platforms. Coordinated product manufacturing and supply chain communication to improve production efficiency and delivery timelines. Led the introduction of Stargazer products into 125 New Look retail stores, driving a 20% increase in overall sales.

Regional Training Manager at Marks & Spencer

September 1, 2005 - May 1, 2007

Identified company-wide training needs and implemented tailored development programs to align with strategic goals, resulting in improved customer service. Created and delivered engaging training materials for diverse learning styles. Fostered employee engagement through interactive coaching sessions.

Commercial Manager at Marks & Spencer (High Street Kensington)

September 1, 2001 - June 1, 2004

Introduced KPI’s to the food division to identify key areas of concern and reduce waste levels by 10% within the first quarter. Conducted sales trend analysis to identify growth opportunities and address underperforming product lines. Achieved a 50% increase in sales through consolidating high-performing products into focused retail space. Collaborated with the marketing team to create and execute aligned sales strategies.

Store Manager at Marks & Spencer, Leadenhall

September 1, 1999 - September 1, 2001

Oversaw daily store operations, including staff scheduling, customer service standards, and inventory management. Revitalised an underperforming Ladieswear unit by transforming it into a successful Baby Store, resulting in a 30% increase in sales. Resolved customer conflicts to ensure satisfaction and brand loyalty. Improved upselling and staff performance through staff coaching.

Commercial Manager, Textiles at Marks & Spencer, Ealing Broadway

September 1, 1997 - September 1, 1999

Managed seasonal product ranges, sales forecasts, and collaborated with marketing for improved sales delivery. Liaised with buying departments to develop accurate commercial documentation to optimize product layouts and ensure smooth seasonal transitions.