Amoré de Klerk

Supervised daily operations and workflow optimisation across robotic and automation projects. Strengthened supplier relationships and improved inventory management to reduce delays and increase project efficiency. Produced accurate financial and operational forecasts, supporting leadership in strategic decision-making.

Led a cross-functional team of technicians, robotic specialists, operational managers, and marketing agents. Drove business growth with 58% revenue increase in Year 2 and 9% increase in Year 1 through improved sales strategies and operational oversight. Implemented a cost-control system for all projects, eliminating unnecessary spending and ensuring every expense was pre-approved, budgeted, and tracked. Recovered €60,000+ in overdue payments, reducing bad debt and earning a performance bonus. Oversaw project planning, budgeting, and supplier negotiations to improve operational efficiency and financial accountability.

Managed 60-150 weekly online orders, ensuring smooth fulfilment and 98% on-time delivery. Expanded the reseller network, directly contributing to increased brand visibility and revenue growth in South Africa. Assisted with the rebuilt of the company website and online store, resulting in higher online sales and improved customer experience. Resurrected the company’s inactive social media accounts, converting them into profitable marketing channels. Trained and managed staff members in logistics, shipping, online sales, client support, and digital marketing.