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✓ Over 6+ years of hands-on experience testing and supporting Salesforce Sales, Service, and Financial Cloud applications across enterprise environments ✓ Experienced in cross platform, cross browser and cross device and Web applications and mobile testing ✓ Worked on different types of mobile and desktop operating systems(Windows, MacOS, IOS, Android) ✓ Hand on experience with all phases of manual testing lifecycle with strong focus on requirement analysis, gap analysis and maintenance activities through different phases of Software Development Lifecycle ✓ Performed backend testing using SQL queries to validate data for Relational database ✓ Solid experience with test case management and strong knowledge of Quality assurance standards ✓ Experienced in onsite-offshore coordination, and managing different project stakeholders…✓ Over 6+ years of hands-on experience testing and supporting Salesforce Sales, Service, and Financial Cloud applications across enterprise environments ✓ Experienced in cross platform, cross browser and cross device and Web applications and mobile testing ✓ Worked on different types of mobile and desktop operating systems(Windows, MacOS, IOS, Android) ✓ Hand on experience with all phases of manual testing lifecycle with strong focus on requirement analysis, gap analysis and maintenance activities through different phases of Software Development Lifecycle ✓ Performed backend testing using SQL queries to validate data for Relational database ✓ Solid experience with test case management and strong knowledge of Quality assurance standards ✓ Experienced in onsite-offshore coordination, and managing different project stakeholders

Amreen

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✓ Over 6+ years of hands-on experience testing and supporting Salesforce Sales, Service, and Financial Cloud applications across enterprise environments ✓ Experienced in cross platform, cross browser and cross device and Web applications and mobile testing ✓ Worked on different types of mobile and desktop operating systems(Windows, MacOS, IOS, Android) ✓ Hand on experience with all phases of manual testing lifecycle with strong focus on requirement analysis, gap analysis and maintenance activities through different phases of Software Development Lifecycle ✓ Performed backend testing using SQL queries to validate data for Relational database ✓ Solid experience with test case management and strong knowledge of Quality assurance standards ✓ Experienced in onsite-offshore coordination, and managing different project stakeholders…✓ Over 6+ years of hands-on experience testing and supporting Salesforce Sales, Service, and Financial Cloud applications across enterprise environments ✓ Experienced in cross platform, cross browser and cross device and Web applications and mobile testing ✓ Worked on different types of mobile and desktop operating systems(Windows, MacOS, IOS, Android) ✓ Hand on experience with all phases of manual testing lifecycle with strong focus on requirement analysis, gap analysis and maintenance activities through different phases of Software Development Lifecycle ✓ Performed backend testing using SQL queries to validate data for Relational database ✓ Solid experience with test case management and strong knowledge of Quality assurance standards ✓ Experienced in onsite-offshore coordination, and managing different project stakeholders

Available to hire

✓ Over 6+ years of hands-on experience testing and supporting Salesforce Sales, Service, and Financial Cloud applications across enterprise environments
✓ Experienced in cross platform, cross browser and cross device and Web applications and mobile testing
✓ Worked on different types of mobile and desktop operating systems(Windows, MacOS, IOS, Android)
✓ Hand on experience with all phases of manual testing lifecycle with strong focus on requirement analysis, gap analysis and maintenance activities through different phases of Software Development Lifecycle
✓ Performed backend testing using SQL queries to validate data for Relational database
✓ Solid experience with test case management and strong knowledge of Quality assurance standards
✓ Experienced in onsite-offshore coordination, and managing different project stakeholders

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Sr QA Analyst, Kobo Plus at Rakuten Kobo

August 1, 2020 - Present

Led end-to-end QA activities for Salesforce implementations; designed and executed test plans, regression suites, and data validation via SOQL; managed CI/CD using Jenkins and Docker; collaborated with cross-functional teams in Agile environments; supported UAT and release sign-offs; administered Git/GitHub for code changes; Salesforce Admin and Business Analyst certified.

Sr QA Analyst at Tier1CRM

August 1, 2017 - April 1, 2020

Delivered QA for Tier1CRM ACE Capital Market suite using Scrum; developed/tested Salesforce-based functionality; created test plans, strategies, and cases; performed functional, regression, exploratory, and automated testing with Selenium; led onsite-offshore coordination; mentored QA team and managed external testers; conducted defect triage and risk management.

QA Consultant at QA Consultants

August 1, 2014 - July 1, 2017

Performed software testing for multiple clients using waterfall/agile methodologies; created test cases/scenarios; tracked defects; performed cross-browser/mobile testing; accessibility testing; produced release notes and status reports; acted as single POC for testing activities.

Quality Analyst at Impact Infotech

July 1, 2011 - December 1, 2012

QA on ticket management workflow system; executed test cases; tracked defects; performed root-cause analysis and detailed bug reports; collaborated in cross-functional investigations; ensured quality across SDLC.