I’m a passionate and regular gamer who enjoys exploring new game demos, indie titles, and early-access releases. I actively follow upcoming launches, gameplay trends, and design discussions through gaming communities and YouTube creators, which helps me understand what makes a game engaging from a player’s perspective. I enjoy analyzing gameplay mechanics, pacing, controls, and user experience while I play. I naturally notice small details such as UI clarity, difficulty balance, bugs, or moments where gameplay feels confusing or especially rewarding. I’m comfortable articulating this feedback clearly and honestly, whether it’s about what works well or what could be improved. What sets me apart is my ability to combine genuine player enthusiasm with structured, constructive feedback. I take playtesting seriously, respect timelines, and communicate professionally. I’m motivated by the opportunity to help developers refine their games and deliver better experiences to players.

Amrish Dubey

I’m a passionate and regular gamer who enjoys exploring new game demos, indie titles, and early-access releases. I actively follow upcoming launches, gameplay trends, and design discussions through gaming communities and YouTube creators, which helps me understand what makes a game engaging from a player’s perspective. I enjoy analyzing gameplay mechanics, pacing, controls, and user experience while I play. I naturally notice small details such as UI clarity, difficulty balance, bugs, or moments where gameplay feels confusing or especially rewarding. I’m comfortable articulating this feedback clearly and honestly, whether it’s about what works well or what could be improved. What sets me apart is my ability to combine genuine player enthusiasm with structured, constructive feedback. I take playtesting seriously, respect timelines, and communicate professionally. I’m motivated by the opportunity to help developers refine their games and deliver better experiences to players.

Available to hire

I’m a passionate and regular gamer who enjoys exploring new game demos, indie titles, and early-access releases. I actively follow upcoming launches, gameplay trends, and design discussions through gaming communities and YouTube creators, which helps me understand what makes a game engaging from a player’s perspective.

I enjoy analyzing gameplay mechanics, pacing, controls, and user experience while I play. I naturally notice small details such as UI clarity, difficulty balance, bugs, or moments where gameplay feels confusing or especially rewarding. I’m comfortable articulating this feedback clearly and honestly, whether it’s about what works well or what could be improved.

What sets me apart is my ability to combine genuine player enthusiasm with structured, constructive feedback. I take playtesting seriously, respect timelines, and communicate professionally. I’m motivated by the opportunity to help developers refine their games and deliver better experiences to players.

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Language

English
Fluent
Hindi
Advanced
Marathi (Marāṭhī)
Advanced
French
Beginner

Work Experience

Training Manager at BlaBlaCar
June 1, 2023 - November 30, 2025
Managed vendor training operations across 3 sites (TP Temara, Almaviva, ARCE). Implemented Learning Management System (SANA) for internal & external training delivery. Designed Knowledge Check assessments, reducing knowledge gaps & improving accuracy rates. Introduced AI-based micro-learning interventions, increasing learner engagement by 20%.
Deputy Manager Training at WNS Global Services
June 1, 2022 - June 30, 2023
Managed two sites (Nashik & Indore) with 600+ analysts, leading a team of 10 training professionals. Enhanced staff capabilities through structured coaching, reducing error rates by 15%. Partnered with global clients to align training programs with business needs. Introduced AI-driven analytics for training impact measurement.
Training Manager at Teleperformance
August 1, 2018 - April 30, 2022
Directed training operations for 700+ employees across Indore & Mohali sites. Managed a team of 10 trainers supporting a US-based e-commerce business. Collaborated with Operations & Quality teams to reduce training cycle time by 12%. Delivered digital transformation projects to implement remote learning models.
Assistant Manager Training at Tech Mahindra
July 1, 2014 - August 31, 2017
Led 8 trainers across voice, process, and behavioral training for service desk campaigns. Established a Training Academy for fresh graduate hires via campus recruitment. Spearheaded UK transition project in Belfast for new process setup. Improved training throughput by 18% and reduced attrition through effective coaching.
Sr. Process Trainer at Mphasis IT O (HP Company)
October 1, 2011 - June 30, 2014
Delivered new hire & refresher training across product, soft skills, and service orientation. Conducted TNAs, implemented L&D workshops, and engaged with global clients. Certified to deliver workshops on Winning Attitude, Effective Communication & Leadership. Improved training success rate by 15% through continuous process improvements.
Process Trainer at IBM GPS India
May 1, 2007 - October 31, 2011
Onboarded training for Talk Talk Tech Support process. Led refresher and TNA-based sessions to boost productivity. Drove attrition control and throughput improvements across multiple batches. Managed client interactions & reporting for training efficiency tracking.

Education

B. Com (Distance Learning) at Periyar University
January 11, 2030 - January 1, 2012
HSC at Pune Board
January 11, 2030 - January 1, 2006
SSC at Pune Board
January 11, 2030 - January 1, 2001

Qualifications

Certified Trainer – Indian Society of Training & Development (ISTD)
January 11, 2030 - January 26, 2026
ITIL V3 Certified
January 11, 2030 - January 26, 2026
Train The Trainer (TTT) Certified
January 11, 2030 - January 26, 2026

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment