I help brands and creators build communities that actually feel like communities. With experience in Community Management, Social Media Strategy and Customer Experience, I combine strategic thinking with hands-on execution. I’ve managed online communities, developed content strategies, improved engagement metrics, and supported customer journeys across digital platforms. My work focuses on meaningful interaction, clear positioning and sustainable growth, not just posting content, but building ecosystems that connect people and brands. Let’s create spaces where people choose to stay.

I help brands and creators build communities that actually feel like communities. With experience in Community Management, Social Media Strategy and Customer Experience, I combine strategic thinking with hands-on execution. I’ve managed online communities, developed content strategies, improved engagement metrics, and supported customer journeys across digital platforms. My work focuses on meaningful interaction, clear positioning and sustainable growth, not just posting content, but building ecosystems that connect people and brands. Let’s create spaces where people choose to stay.

Available to hire

I help brands and creators build communities that actually feel like communities.

With experience in Community Management, Social Media Strategy and Customer Experience, I combine strategic thinking with hands-on execution. I’ve managed online communities, developed content strategies, improved engagement metrics, and supported customer journeys across digital platforms.

My work focuses on meaningful interaction, clear positioning and sustainable growth, not just posting content, but building ecosystems that connect people and brands.

Let’s create spaces where people choose to stay.

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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Customer Experience Specialist at Foundever
January 1, 2024 - Present
Responsible for customer support across digital channels for an international brand.
Community Manager at COMMU
January 1, 2022 - January 1, 2024
Led the creation, growth, and engagement of online communities for creators, educators, and businesses.
Social Media Specialist at Freelancer
January 1, 2020 - Present
Planned social media strategies for small businesses.
Communication Assistant at UNIDO
January 1, 2020 - December 31, 2020
Managed digital monitoring and supported media outreach.

Education

Master’s in Communication and Management of Creative Industries at University of Porto
January 11, 2030 - February 16, 2026
MBA in Marketing at USP/Esalq
January 1, 2017 - January 1, 2018
Bachelor’s in Journalism at CEUB
January 1, 2014 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services