Available to hire
I help brands and creators build communities that actually feel like communities.
With experience in Community Management, Social Media Strategy and Customer Experience, I combine strategic thinking with hands-on execution. I’ve managed online communities, developed content strategies, improved engagement metrics, and supported customer journeys across digital platforms.
My work focuses on meaningful interaction, clear positioning and sustainable growth, not just posting content, but building ecosystems that connect people and brands.
Let’s create spaces where people choose to stay.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Portuguese
Fluent
English
Advanced
Spanish; Castilian
Intermediate
Work Experience
Customer Experience Specialist at Foundever
January 1, 2024 - PresentResponsible for customer support across digital channels for an international brand.
Community Manager at COMMU
January 1, 2022 - January 1, 2024Led the creation, growth, and engagement of online communities for creators, educators, and businesses.
Social Media Specialist at Freelancer
January 1, 2020 - PresentPlanned social media strategies for small businesses.
Communication Assistant at UNIDO
January 1, 2020 - December 31, 2020Managed digital monitoring and supported media outreach.
Education
Master’s in Communication and Management of Creative Industries at University of Porto
January 11, 2030 - February 16, 2026MBA in Marketing at USP/Esalq
January 1, 2017 - January 1, 2018Bachelor’s in Journalism at CEUB
January 1, 2014 - January 1, 2017Qualifications
Industry Experience
Education, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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