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I am a dynamic B2B sales and recruitment professional with international experience across freelance sales, recruitment, client acquisition, account management, content moderation, and document accessibility. I excel at building sales teams, nurturing client relationships, and consistently exceeding revenue targets. Highly organised, adaptable, and results-driven, I can multi-task, prioritise, and work effectively in both in-office and remote environments. I bring discipline from my Marine Corps background and an entrepreneurial mindset from running businesses and digital projects. In my career, I have combined hands-on sales leadership with hands-on execution in data annotation, content moderation, journalism, and customer support. I enjoy turning complex needs into actionable plans, collaborating with diverse teams, and delivering high-quality results on tight deadlines.…I am a dynamic B2B sales and recruitment professional with international experience across freelance sales, recruitment, client acquisition, account management, content moderation, and document accessibility. I excel at building sales teams, nurturing client relationships, and consistently exceeding revenue targets. Highly organised, adaptable, and results-driven, I can multi-task, prioritise, and work effectively in both in-office and remote environments. I bring discipline from my Marine Corps background and an entrepreneurial mindset from running businesses and digital projects. In my career, I have combined hands-on sales leadership with hands-on execution in data annotation, content moderation, journalism, and customer support. I enjoy turning complex needs into actionable plans, collaborating with diverse teams, and delivering high-quality results on tight deadlines.

Leander Herman

Photographer, Writer, Social Media Freelancer, +5

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I am a dynamic B2B sales and recruitment professional with international experience across freelance sales, recruitment, client acquisition, account management, content moderation, and document accessibility. I excel at building sales teams, nurturing client relationships, and consistently exceeding revenue targets. Highly organised, adaptable, and results-driven, I can multi-task, prioritise, and work effectively in both in-office and remote environments. I bring discipline from my Marine Corps background and an entrepreneurial mindset from running businesses and digital projects. In my career, I have combined hands-on sales leadership with hands-on execution in data annotation, content moderation, journalism, and customer support. I enjoy turning complex needs into actionable plans, collaborating with diverse teams, and delivering high-quality results on tight deadlines.…I am a dynamic B2B sales and recruitment professional with international experience across freelance sales, recruitment, client acquisition, account management, content moderation, and document accessibility. I excel at building sales teams, nurturing client relationships, and consistently exceeding revenue targets. Highly organised, adaptable, and results-driven, I can multi-task, prioritise, and work effectively in both in-office and remote environments. I bring discipline from my Marine Corps background and an entrepreneurial mindset from running businesses and digital projects. In my career, I have combined hands-on sales leadership with hands-on execution in data annotation, content moderation, journalism, and customer support. I enjoy turning complex needs into actionable plans, collaborating with diverse teams, and delivering high-quality results on tight deadlines.

Available to hire

I am a dynamic B2B sales and recruitment professional with international experience across freelance sales, recruitment, client acquisition, account management, content moderation, and document accessibility. I excel at building sales teams, nurturing client relationships, and consistently exceeding revenue targets. Highly organised, adaptable, and results-driven, I can multi-task, prioritise, and work effectively in both in-office and remote environments. I bring discipline from my Marine Corps background and an entrepreneurial mindset from running businesses and digital projects.

In my career, I have combined hands-on sales leadership with hands-on execution in data annotation, content moderation, journalism, and customer support. I enjoy turning complex needs into actionable plans, collaborating with diverse teams, and delivering high-quality results on tight deadlines.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

German

Advanced

Dutch

Fluent

Indonesian

Fluent

Work Experience

Student chef, learning company at Restaurant Princeville

January 1, 2005 - August 21, 2025

Worked on preparing steaks and other meat dishes, responsible for quality checks (HCCP), checked orders of incoming wholesale products, learned kitchen administration including computer work, and coordinated assistant cooks in the kitchen.

Co-founder and Chef at Hotel Friends

January 1, 2010 - August 21, 2025

Set up the menu and prepared daily dishes for the restaurant. Managed wholesale orders and product quality control according to HCCP. Handled daily administration and payroll for employees.

Owner and Chef at Catering Simalungun

January 1, 2018 - August 21, 2025

Managed promotion through Facebook and moderated incoming messages. Prepared Indonesian and Filipino dishes for clients at weddings and birthday parties. Handled daily administration related to costs and taxes.

Independent Journalist at Resistentiam Information - Analytical Portal

January 1, 2023 - August 21, 2025

Photographed and interviewed protesters and political figures, wrote articles on current events, held online and offline interviews, and published stories on the company website.

Technical Support / Sales at Norton Lifelock - Teleperformance

December 31, 2023 - August 21, 2025

Provided technical support to customers and worked in B2B sales and customer support.

Customer Support at Philips appliance

January 1, 2024 - August 21, 2025

Guided customers with coffee machine issues; managed repairs, refunds, spare parts delivery, order status checks; responded to emails and provided product operation and cleaning guidance.

Customer Support / Chat Support at Sage appliances

January 1, 2025 - August 21, 2025

Assisted customers with coffee machine issues; handled repairs, refunds, spare parts, order status; guided customers on cleaning and operation; provided chat support.

Social Media Moderator (Freelance, Weekends) at Freelancing

January 1, 2025 - August 21, 2025

Monitored social media channels, tracked and reviewed comments, messages and posts, moderated user content removing inappropriate, offensive or spam content per guidelines, responded to customer inquiries, and escalated sensitive issues.

Freelance Data Annotator & Document Accessibility Specialist at RWS

January 1, 2023 - Present

Annotate and label diverse datasets to train and improve AI models. Perform quality assurance to ensure data accuracy and consistency. Collaborate with multilingual and multicultural teams on data-related projects. Efficiently manage freelance workload while meeting project deadlines. PDF remediation, desktop publishing (DTP), and accessibility compliance: proficient with Adobe Acrobat, experienced with PAC (PDF Accessibility Checker), document tagging, layout structuring, and accessibility standards; strong attention to detail and ability to follow precise annotation guidelines independently.

Freelance Recruiter (B2B SaaS) at NordLayer

January 1, 2024 - Present

Recruit, train, and onboard sales agents for NordLayer's B2B cybersecurity solutions. Build and manage a network of freelance sales professionals across multiple regions. Support agents to pitch and close SME and enterprise accounts. Manage multiple recruitment projects simultaneously while leading remote teams.

Freelance Sales Agent (B2B/B2C) at Asaptickets

January 1, 2024 - Present

Closed high-value deals by tailoring travel solutions for business and private clients. Consistently exceeded monthly sales quotas through effective time management and multitasking. Strengthened client relationships for repeat and referral business.

Freelance B2B Sales Agent at Vodafone Netherlands

January 1, 2024 - Present

Managed lead generation, follow-ups, and CRM pipeline efficiently. Balanced multiple client accounts while maintaining strong communication and reporting.

Customer Support Specialist at Sage Appliances (Piraeus, Greece)

January 1, 2024 - January 1, 2025

Assisted customers with technical issues and identified upsell opportunities. Handled high-volume support via chat, phone, and email. Enhanced client satisfaction and retention through problem-solving and consultative support.

Customer Support Specialist at Philips Appliances (Piraeus, Greece)

January 1, 2023 - January 1, 2024

Guided clients through technical issues, repairs, and replacements. Provided product education and maintained accurate records of client interactions. Developed organisational skills to track orders, repairs, and follow-ups effectively.

Content Moderator (Freelance, Weekends) at Remote

January 1, 2023 - Present

Monitored and moderated online communities across multiple platforms. Responded to comments and inquiries, escalating complex issues as needed. Managed high-volume content workflows, maintained brand guideline compliance, and ensured timely issue resolution.

Sales Support & Technical Solutions at Norton Lifelock - Teleperformance (Piraeus, Greece)

January 1, 2023 - Present

Provided B2B sales support and technical solutions for cybersecurity products. Managed account escalations and ensured client retention. Handled multiple tasks efficiently in both office-based and remote settings.

Independent Journalist at Resistentiam Portal (Athens)

January 1, 2019 - January 1, 2023

Conducted interviews, wrote articles, and published online content as a freelance journalist.

Chef & Entrepreneur at Restaurant Princeville, Hotel Friends, Catering Simalungun (Netherlands)

January 1, 2003 - January 1, 2018

Founded and managed multiple hospitality ventures. Oversaw menu creation, operations, quality control (HACCP), staff management, and administration.