I’m Andjelka Stojanović, a content creator and writer based in Belgrade, focused on building engaging social media experiences and producing video content that connects with real people. I enjoy shaping ideas into clear web copy and platform-ready visuals, balancing creativity with results through analytics and continuous improvement. Alongside freelance work on Fiverr and UpWork, I’ve supported customers as a Customer Experience Representative, strengthening my communication, empathy, and problem-solving skills. With a background in hospitality and education in digital and traditional marketing, I combine service mindset and marketing knowledge to create content and campaigns that highlight key benefits and drive positive outcomes.…

Andjelka Stojanović

I’m Andjelka Stojanović, a content creator and writer based in Belgrade, focused on building engaging social media experiences and producing video content that connects with real people. I enjoy shaping ideas into clear web copy and platform-ready visuals, balancing creativity with results through analytics and continuous improvement. Alongside freelance work on Fiverr and UpWork, I’ve supported customers as a Customer Experience Representative, strengthening my communication, empathy, and problem-solving skills. With a background in hospitality and education in digital and traditional marketing, I combine service mindset and marketing knowledge to create content and campaigns that highlight key benefits and drive positive outcomes.…

Available to hire

I’m Andjelka Stojanović, a content creator and writer based in Belgrade, focused on building engaging social media experiences and producing video content that connects with real people. I enjoy shaping ideas into clear web copy and platform-ready visuals, balancing creativity with results through analytics and continuous improvement.

Alongside freelance work on Fiverr and UpWork, I’ve supported customers as a Customer Experience Representative, strengthening my communication, empathy, and problem-solving skills. With a background in hospitality and education in digital and traditional marketing, I combine service mindset and marketing knowledge to create content and campaigns that highlight key benefits and drive positive outcomes.

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Language

Serbian
Fluent
English
Fluent
Korean
Advanced
French
Intermediate
German
Intermediate

Work Experience

Customer Experience Representative at Ananas (M-plus Serbia)
July 1, 2024 - December 31, 2024
Provide customer support related to product inquiries and concerns. Focus on improving customer experience and satisfaction by answering questions, resolving issues, and communicating clearly so clients feel supported throughout their journey.
Freelance Content Creator and Content Writer, Social Media Manager at Fiverr, UpWork
January 1, 2023 - June 19, 2024
Creating and managing content on social networks as well as writing content in Serbian and English.
Waiter/Bartender (Hotel Restaurant) at Hotel “Sunce”, Sokobanja
December 1, 2021 - May 1, 2022
Prepare and serve food and beverages in a 4-star hotel restaurant. Support service quality through direct customer interactions, and contribute to upselling by promoting and selling wines, cocktails, and signature dishes.
Freelance Content Creator, Writer, Social Media Manager, Video Editor, UGC Creator at Fiverr / UpWork
December 1, 2021 - Present
Create and manage social media content while writing web content in Serbian and English. Produce and edit short-form videos tailored for social platforms, and develop UGC-style content that feels authentic and relatable to target audiences. Support marketing performance by monitoring results and refining content and campaign approaches based on data-driven insights and platform trends.
Waitress, Bartender at Hotel "Sunce" Sokobanja
December 1, 2021 - June 30, 2022
Making and delivering coffee and beverage, helping in kitchen, managing the restaurant during lunch and dinner.

Education

High School Diploma at High School “Branislav Nušić” Sokobanja, Serbia
January 1, 2013 - December 31, 2016
High School Diploma at High School “Branislav Nušić” Sokobanja, Serbia
January 1, 2013 - December 31, 2016
Marketing Manager at Business Academy
November 1, 2022 - June 17, 2025
Tourism Technician at Branislav Nušić High School, Sokobanja
January 1, 2013 - December 31, 2016
Marketing and Marketing Management (course) at Business Academy, Belgrade, Serbia
January 1, 2023 - September 16, 2026
Digital Marketing (course) at Digital Design, Niš, Serbia
January 1, 2022 - December 31, 2022

Qualifications

Marketing and Marketing Management
January 1, 2022 - December 31, 2023
Digital Marketing
January 1, 2022 - December 31, 2022
Marketing and Marketing Management (course)
January 1, 2023 - September 16, 2026
Digital Marketing (course)
January 1, 2022 - December 31, 2022

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Education, Retail
    UGC video-product review
    A beauty UGC concept designed to showcase a skincare product through an authentic self-care routine. The video combines close-up product shots, texture visuals, and natural application moments to create an engaging and trustworthy experience for potential customers. The goal was to present the product in a relatable way while maintaining a premium and aesthetic look.…