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I’m Andre M. Spence, a senior Learning & Development and organizational development consultant with 20+ years of experience delivering measurable, sustainable results. I help organizations translate strategy into learning and change initiatives that improve adoption, performance, and learner advocacy across the full project lifecycle. I design, develop, and facilitate role-based training, e-learning, and blended learning solutions using strong adult learning principles, analytics, and accessible (Section 508) standards. I also lead global initiatives—often involving Microsoft 365/SharePoint ecosystems and enterprise technology change—by partnering with leaders and SMEs to ensure people and processes move forward together.…I’m Andre M. Spence, a senior Learning & Development and organizational development consultant with 20+ years of experience delivering measurable, sustainable results. I help organizations translate strategy into learning and change initiatives that improve adoption, performance, and learner advocacy across the full project lifecycle. I design, develop, and facilitate role-based training, e-learning, and blended learning solutions using strong adult learning principles, analytics, and accessible (Section 508) standards. I also lead global initiatives—often involving Microsoft 365/SharePoint ecosystems and enterprise technology change—by partnering with leaders and SMEs to ensure people and processes move forward together.

Andre Spence

Instructional Designer, Online Trainer, Project Manager, +5

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I’m Andre M. Spence, a senior Learning & Development and organizational development consultant with 20+ years of experience delivering measurable, sustainable results. I help organizations translate strategy into learning and change initiatives that improve adoption, performance, and learner advocacy across the full project lifecycle. I design, develop, and facilitate role-based training, e-learning, and blended learning solutions using strong adult learning principles, analytics, and accessible (Section 508) standards. I also lead global initiatives—often involving Microsoft 365/SharePoint ecosystems and enterprise technology change—by partnering with leaders and SMEs to ensure people and processes move forward together.…I’m Andre M. Spence, a senior Learning & Development and organizational development consultant with 20+ years of experience delivering measurable, sustainable results. I help organizations translate strategy into learning and change initiatives that improve adoption, performance, and learner advocacy across the full project lifecycle. I design, develop, and facilitate role-based training, e-learning, and blended learning solutions using strong adult learning principles, analytics, and accessible (Section 508) standards. I also lead global initiatives—often involving Microsoft 365/SharePoint ecosystems and enterprise technology change—by partnering with leaders and SMEs to ensure people and processes move forward together.

Available to hire

I’m Andre M. Spence, a senior Learning & Development and organizational development consultant with 20+ years of experience delivering measurable, sustainable results. I help organizations translate strategy into learning and change initiatives that improve adoption, performance, and learner advocacy across the full project lifecycle.

I design, develop, and facilitate role-based training, e-learning, and blended learning solutions using strong adult learning principles, analytics, and accessible (Section 508) standards. I also lead global initiatives—often involving Microsoft 365/SharePoint ecosystems and enterprise technology change—by partnering with leaders and SMEs to ensure people and processes move forward together.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Intermediate

Work Experience

Senior Instructional Design Consultant at eLici t Learning Inc.

September 1, 2025 - Present

Freelance consultant supporting IT and management initiatives by translating complex systems and strategic frameworks into role-based learning. Designs e-learning modules and software simulations to reduce IT support tickets and accelerate deployments, and builds case-driven workshops and change management toolkits that embed strategy into day-to-day workflows. Uses agile instructional design methods to iterate training assets, applies learning analytics to identify skill gaps and personalize learning paths, and standardizes instructional content across client sites to scale impact.

Senior Consultant, Instructional Designer (SharePoint Development) at Merck Pharmaceutical

July 1, 2023 - December 1, 2023

Migrated legacy e-learning courseware and related files from MS Teams libraries to a new MS SharePoint Online internal site. Recreated and linked SharePoint pages to courses and ensured seamless end-user transition. Completed training needs analysis, created UI/UX wireframes for new file locations, tested migrated course assets to prevent broken/partial data loss, and produced end-user communications for the new paths/materials.

Senior Consultant, Learning and Development at Massachusetts Mutual Life Insurance Company (MassMutual)

November 1, 2021 - July 1, 2025

Led investment management and enterprise learning initiatives combining learning and development leadership with project management. Directed end-to-end delivery for SharePoint ecosystems supporting Corporate Finance PMO and Investment Management centralization goals. Managed governance, permissions, workflows, training, and adoption efforts while ensuring data security and Section 508 accessibility compliance. Developed training materials and communication to drive Microsoft 365 adoption and workforce enablement aligned to program milestones.

Senior Consultant, Learning and Development at MassMutual

November 1, 2021 - July 1, 2025

Led multiple investment management and enterprise-wide initiatives combining project management with learning and development leadership to enable enterprise technology adoption, process alignment, and workforce enablement. Built and governed MS SharePoint ecosystems for Corporate Finance PMO and Investment Management, including design, rollout, governance/permissions/workflows, training, 508 accessibility verification, and ongoing support. Partnered on training for automated data integration and reporting programs, created quick reference guides/videos/workshops, and reported outcomes/adoption metrics to senior leadership.

Senior Consultant, Learning and Development (SharePoint build) at Silicon Valley Bank (SVB)

July 1, 2021 - November 1, 2021

Created net-new MS SharePoint pages for a phased acquisition deployment (Legacy Boston Private). Conducted learner insight sessions to determine the site build approach, created HR pages available to migrating employees, and built libraries/links for retirement and pension-related resources and related internal/external sites. Delivered a rapid deployment onboarding-support foundation for the acquisition phase.

Senior Consultant, Training Specialist at Medavie Blue Cross (Private Contact Center Modernization Project)

March 1, 2021 - December 1, 2021

Conducted a full needs analysis for a private contact center transformation and recommended a Lean-based modernization of post-COVID training. Designed a blended learning curriculum for net-new hires using pre-work e-learning, curated SME videos, and virtual workshops with live Q&A and breakout rooms. Led an accelerated RFP for a new LMS (Docebo), including vendor evaluation and leadership recommendations, and facilitated Train-the-Trainer delivery while running daily Agile Scrum meetings.

Senior Consultant, Training Specialist at Medavie Blue Cross

March 1, 2021 - December 1, 2021

Completed a full needs analysis for a Private Contact Center modernization program and recommended a LEAN Six Sigma approach to replace post-COVID in-class lecture-style training. Designed a blended learning curriculum for net-new hires using pre-work e-learning, SME video content, and virtual workshops with live Q&A/breakouts. Led an accelerated RFP process for a new LMS (Docebo) based on identified gaps; directed the project plan in MS Project and facilitated daily Agile Scrum meetings with training specialists while delivering train-the-trainer workshops to standardize instructional design practices.

Senior Consultant, Instructional Designer at Merck Pharmaceutical

March 1, 2021 - April 1, 2022

Partnered with Merck Research Laboratories stakeholders to design and deliver learning assets including animated videos, e-learning modules, and virtual instructor-led workshops. Managed timelines and deliverables, facilitated learner insight workshops with subject matter experts to identify process gaps and translate them into video solutions, led design sessions for learning objectives, used agile sprints to iterate content, created journey maps/design proposals for sponsor approval, and coached developers while monitoring delivery milestones.

Senior Instructional Design at Enbridge (Unify Training & Performance Support)

January 1, 2021 - July 1, 2021

Developed training assets for a high-volume enterprise learning program involving SAP and Maximo upgrades. Led creation of blended learning materials including e-learning, job aids, and simulations to bridge functional gaps between OneStream and SAP S/4HANA reporting. Developed wireframe prototypes to reduce complexity and improve data governance and recommended a dynamic training strategy aligned to evolving business performance goals.

Senior Instructional Design at Enbridge

January 1, 2021 - July 1, 2021

Developed blended learning assets (e-learning, job aids, and simulations) for a high-volume enterprise learning project covering SAP and Maximo upgrades. Built a governance framework to support system go-live readiness, maximize adoption, and minimize operational disruption. Bridged the functional gap between OneStream and SAP S/4HANA by creating training prototypes and strategies aligned to evolving business performance goals, improving user interaction with financial data prior to development.