I'm Andrea Brizuela, a UX Strategist & Product Designer who translates brand strategy into scalable product experiences. I focus on end-to-end user journeys, design systems, and cross-functional collaboration to deliver measurable impact for millions of users. I thrive at the intersection of strategy and delivery, working across energy, telecom, and enterprise software to drive adoption and business value. I enjoy mentoring teams and shaping design culture through collaborative, user-centered processes.

Andrea Brizuela

I'm Andrea Brizuela, a UX Strategist & Product Designer who translates brand strategy into scalable product experiences. I focus on end-to-end user journeys, design systems, and cross-functional collaboration to deliver measurable impact for millions of users. I thrive at the intersection of strategy and delivery, working across energy, telecom, and enterprise software to drive adoption and business value. I enjoy mentoring teams and shaping design culture through collaborative, user-centered processes.

Available to hire

I’m Andrea Brizuela, a UX Strategist & Product Designer who translates brand strategy into scalable product experiences. I focus on end-to-end user journeys, design systems, and cross-functional collaboration to deliver measurable impact for millions of users.

I thrive at the intersection of strategy and delivery, working across energy, telecom, and enterprise software to drive adoption and business value. I enjoy mentoring teams and shaping design culture through collaborative, user-centered processes.

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Language

English
Fluent
Spanish; Castilian
Fluent
Portuguese
Intermediate

Work Experience

Senior Product Designer at NRG Energy Inc. (Direct Energy)
November 1, 2023 - January 1, 2026
Contributed to UX strategy and end-to-end design for high-impact customer flows at scale (plan renewals, energy usage, billing page, transfer of energy service) supporting millions of residential energy users. Played a key role in the Direct Energy rebrand, translating brand strategy into scalable iOS and Android app experiences through a full end-to-end redesign. Co-led the creation of a rebrand-aligned design system, defining core foundations and reusable components in close partnership with Product, Engineering, and Marketing.
UX Strategist & Product Designer at Independent Consultant
February 1, 2023 - Present
Led UX strategy and product design across multiple client projects, owning discovery, MVP definition, and key user journeys with a focus on go-to-market and adoption. Delivered UI designs while improving the design system and driving consistent product experiences.
Lead UI / UX Designer at Intive
June 1, 2022 - December 1, 2022
Led a full mobile app redesign for a telecom client, driving a +20% increase in usability and conversion, with the successful redesign directly supporting a three-year client contract renewal. Subsequently helped establish a user-centered design process and improved designer–engineer collaboration to enable scalable implementation and ongoing product delivery.
Lead Mobile App Designer at Salesforce
July 1, 2020 - June 1, 2022
Led the design and delivery of the Salesforce Philanthropy Cloud Android app from concept to release in under one year, alongside ongoing design improvements for the iOS app. Drove cross-platform design improvements and designed a condensed version of the product for the Slack ecosystem, showcased at Dreamforce 2021 following the Salesforce Slack acquisition.
UI / UX Designer at Ok tana Corp.
May 1, 2019 - June 1, 2020
Designed mobile and responsive web experiences for enterprise clients across North and South America, including prototyping, design systems, redesigns, and UI explorations, for multiple industries such as fintech, e-commerce, healthcare, and communication tools.

Education

BA in Architecture Design at National University of Asuncion, Paraguay
January 11, 2030 - March 31, 2026

Qualifications

Design Ops: Scaling UX Design
January 11, 2030 - March 31, 2026
Designing Complex Apps for Specialized Domains
January 11, 2030 - March 31, 2026
The Human Mind and Usability
January 11, 2030 - March 31, 2026
UX Design (General Assembly)
January 11, 2030 - March 31, 2026

Industry Experience

Energy & Utilities, Telecommunications, Software & Internet, Financial Services, Education, Non-Profit Organization, Healthcare

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