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I’m a Customer Success and Digital Marketing professional with over 6 years of experience driving client retention, revenue growth, and ROI. I’ve managed 20+ global accounts simultaneously, including U.S. law firms as well as U.S. and European fashion brands. Throughout this time, I’ve led cross-functional teams and mentored colleagues which has strengthened my ability to build scalable processes, optimize campaigns, and ensure client satisfaction. My goal is to move into a leadership role where I can drive results, guide others, and strengthen performance, in both Spanish and English.…I’m a Customer Success and Digital Marketing professional with over 6 years of experience driving client retention, revenue growth, and ROI. I’ve managed 20+ global accounts simultaneously, including U.S. law firms as well as U.S. and European fashion brands. Throughout this time, I’ve led cross-functional teams and mentored colleagues which has strengthened my ability to build scalable processes, optimize campaigns, and ensure client satisfaction. My goal is to move into a leadership role where I can drive results, guide others, and strengthen performance, in both Spanish and English.

Andrea Mossi

Digital Marketer, Marketing Strategist, Project Manager

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I’m a Customer Success and Digital Marketing professional with over 6 years of experience driving client retention, revenue growth, and ROI. I’ve managed 20+ global accounts simultaneously, including U.S. law firms as well as U.S. and European fashion brands. Throughout this time, I’ve led cross-functional teams and mentored colleagues which has strengthened my ability to build scalable processes, optimize campaigns, and ensure client satisfaction. My goal is to move into a leadership role where I can drive results, guide others, and strengthen performance, in both Spanish and English.…I’m a Customer Success and Digital Marketing professional with over 6 years of experience driving client retention, revenue growth, and ROI. I’ve managed 20+ global accounts simultaneously, including U.S. law firms as well as U.S. and European fashion brands. Throughout this time, I’ve led cross-functional teams and mentored colleagues which has strengthened my ability to build scalable processes, optimize campaigns, and ensure client satisfaction. My goal is to move into a leadership role where I can drive results, guide others, and strengthen performance, in both Spanish and English.

Available to hire

I’m a Customer Success and Digital Marketing professional with over 6 years of experience driving client retention, revenue growth, and ROI. I’ve managed 20+ global accounts simultaneously, including U.S. law firms as well as U.S. and European fashion brands. Throughout this time, I’ve led cross-functional teams and mentored colleagues which has strengthened my ability to build scalable processes, optimize campaigns, and ensure client satisfaction.

My goal is to move into a leadership role where I can drive results, guide others, and strengthen performance, in both Spanish and English.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Language

Spanish; Castilian

Fluent

English

Fluent

Italian

Beginner

Work Experience

Senior Account Manager at La Grande Marketing

January 1, 2024 - Present

Execute SEO, PPC, websites, Google Ads, and content strategies for 20+ clients, resulting in 40% lead growth and 20% higher conversion rates. Provide strategic guidance and training to junior team members, helping them adopt best practices in client management, communication, and performance review. Develop digital, referral, and event strategies tailored to client goals, driving measurable growth and ROI. Lead client online meetings weekly/biweekly to review performance, deliver reports, and optimize campaign direction. Collaborate with cross-functional teams for integrated execution across SEO, paid ads, design, social media, newsletters, and content.

Account Executive at SIMERA

January 1, 2024 - September 1, 2025

Promoted from SDR to AE after consistently hitting 100%+ monthly quotas. Closed $30K+ in deals within 3 months, accounting for 30% of total revenue. Retained 80% of clients through proactive communication and needs-based solution delivery. Negotiated contracts balancing client goals and company targets. Delivered virtual demos and discovery sessions via video conferencing tools. Acted as point of contact between sales and marketing teams, ensuring seamless handoff and client satisfaction.

Fashion Buyer Assistant at WOW Concept

March 1, 2023 - September 1, 2025

Coordinated integration of 25+ new brands, managing product selection and launch. Analyzed sales performance by brand and delivered insights to optimize seasonal purchasing decisions. Oversaw logistics, restocks, returns, and payment coordination with over 15 brands. Supported the Head of Women’s Fashion by streamlining communications and coordinating feedback between 40+ brands, improving collaboration and efficiency.