I am a certified coach, trainer, and facilitator with 36 years of experience developing people, leaders, and frontline teams in high-risk environments. My focus areas include behavioural safety, leadership effectiveness, communication, and workforce capability development. I’m known for calm, grounded facilitation that helps individuals and teams think clearly under pressure, surface blind spots, and translate insight into practical action. I work with frontline supervisors, operators, middle and senior leaders, cross-functional teams, new hires, and transitioning leaders.

ANDREW CHARLES FRANCIS

I am a certified coach, trainer, and facilitator with 36 years of experience developing people, leaders, and frontline teams in high-risk environments. My focus areas include behavioural safety, leadership effectiveness, communication, and workforce capability development. I’m known for calm, grounded facilitation that helps individuals and teams think clearly under pressure, surface blind spots, and translate insight into practical action. I work with frontline supervisors, operators, middle and senior leaders, cross-functional teams, new hires, and transitioning leaders.

Available to hire

I am a certified coach, trainer, and facilitator with 36 years of experience developing people, leaders, and frontline teams in high-risk environments. My focus areas include behavioural safety, leadership effectiveness, communication, and workforce capability development.

I’m known for calm, grounded facilitation that helps individuals and teams think clearly under pressure, surface blind spots, and translate insight into practical action. I work with frontline supervisors, operators, middle and senior leaders, cross-functional teams, new hires, and transitioning leaders.

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Language

English
Fluent

Work Experience

SSHE Manager at ExxonMobil Asia Pacific Pte Ltd
May 1, 2023 - May 1, 2025
Designed and rolled out Personal Safety Management System (PSMS) across Asia Pacific using immersive storytelling and role-play, strengthening field engagement and retention. Conducted regional workshops and coaching sessions for supervisors and operators. Designed Verification & Validation coaching plans for safety system sustainment.
Terminal Manager at ExxonMobil Asia Pacific Pte Ltd
September 1, 2022 - April 1, 2023
Oversaw operations at Singapore Fuels Terminal ensuring compliance and product movement. Maintained high operational and safety standards at flagship terminal.
Unit Supervisor at ExxonMobil Chemical – Singapore Aromatics Plant
July 1, 2014 - August 1, 2022
Managed benzene and paraxylene production units, meeting throughput and quality goals. Identified critical risk exposures in joint financial and safety assessments. Saved $3M by executing pipeline project to improve logistics efficiency. Applied Bow Tie Analysis to mitigate overfill risks across 11 storage tanks.
First Line Supervisor at ExxonMobil Chemical – Singapore Aromatics Plant
February 1, 2002 - June 1, 2014
Led 12-hour shifts in high-risk operations with zero Lost Time Injuries (LTIs). Mentored technicians for promotion to supervisory roles.
First Line Supervisor / Start-up Trainer at ExxonMobil Chemical – Singapore Polyethylene Plant
June 1, 1998 - January 1, 2002
Trained over 40 new hires after specialized U.S. training on gas phase reactors. Ensured safe and timely start-up of Singapore’s first Polyethylene Plant.
First Line Supervisor at Singapore Aromatics Plant (Exxon/Amoco/CAPCO JV)
June 1, 1995 - May 1, 1998
Trained in advanced Sulfolane Process training in the U.S. Mentored over 60 hires in safe field operations.
Senior Process Technician at Mobil Oil Singapore Pte Ltd
February 1, 1989 - May 1, 1995
Certified in Distillation, Hydrocracking, and Dewaxing. Supported successful start-up of Singapore’s first Aromatics Unit. Chaired award-winning Quality Control Circle initiative.

Education

Diploma in Mass Communication at MDIS Singapore
January 11, 2030 - January 1, 2009

Qualifications

Confined Space Safety Assessor
January 1, 2002 - December 15, 2025
Oil Petrochemical Industry Safety Course for Supervisors (MOM)
November 1, 2002 - December 15, 2025
Counselling Skills for Staff Performance (PSB)
September 1, 1998 - December 15, 2025
Industry Trainer (ITE): Supervised Field Training, Instructional Skills, Coaching Skills
June 1, 1998 - December 15, 2025
Process Instrumentation & Control
October 1, 2006 - December 15, 2025
Chemical Engineering for Non-Chemical Engineers
August 1, 2003 - December 15, 2025
Incident Investigation – Qualified by ExxonMobil
January 11, 2030 - December 15, 2025
Emergency Response Leadership – Qualified
January 11, 2030 - December 15, 2025
Performing Risk Assessment – Qualified by ExxonMobil
January 11, 2030 - December 15, 2025
Coaching Essentials – Certified
January 1, 2025 - December 15, 2025
Developing Coach – Certified
March 1, 2025 - December 15, 2025
Practicing Coach – Certified
September 1, 2025 - December 15, 2025
ICF-Approved Coaching Certification Programme (75 hours)
January 11, 2030 - January 13, 2026
Youth Mentoring Certification (31 hours)
January 11, 2030 - January 13, 2026
Certified Trainer – ITE Supervised Field Training and Instructional Skills
January 11, 2030 - January 13, 2026
Diploma in Mass Communication
January 11, 2030 - January 13, 2026
ICF-Approved Coaching Certification Programme (75 hours)
January 11, 2030 - January 13, 2026
Youth Mentoring Certification (31 hours)
January 11, 2030 - January 13, 2026
Certified Trainer – ITE Supervised Field Training and Instructional Skills
January 11, 2030 - January 13, 2026
Diploma in Mass Communication
January 11, 2030 - January 13, 2026

Industry Experience

Energy & Utilities, Manufacturing, Professional Services, Education, Media & Entertainment