Available to hire
- Test Strategy, Planning & Governance
- QA Process Optimization & Best Practices
- Defect Management, Triage & RCA
- Functional, SIT, UAT & Regression Testing
- Salesforce Functional & Integration Testing
- Cross-Functional Team Leadership
- Resource Planning & Workload Management
- Risk Assessment & Mitigation
- Stakeholder & Vendor Coordination
- Agile/Scrum Methodologies
- JIRA Workflow Optimization & Dashboards
- Tools: HP QC/ALM, JIRA, TestRail, Bugzilla, SQL, Selenium Python (basic), Postman CLI
Language
English
Fluent
Work Experience
Test Lead at Cognizant Philippines
February 1, 2022 - May 31, 2025Led testing for patron-facing enhancements across kiosk and mobile platforms (Promotions, Events, Raffles, VIP Parking, SMS Notifications, Scratch Card). Designed and implemented sprint workflows and defect management, improving delivery efficiency by 20%. Authored and executed test cases, managed defects, and prioritized tasks for development teams across four projects (OFM, SMS, VIP Parking, Scratch Card). Developed JIRA workflows for stories, tasks, sub-tasks, and bugs, enhancing client tracking and reporting. Supported UAT and automated basic regression testing using Selenium Python; facilitated daily status calls and defect triage with stakeholders.
Test Lead at Solaire Resort and Casino
February 1, 2024 - May 31, 2025Led testing for enhancements to patron-facing applications on kiosk and mobile platforms. Designed and implemented sprint workflows, test strategies, and defect management; collaborated with multiple workstreams; supported UAT and basic regression testing.
Test Lead at BDO Unibank
February 1, 2022 - December 31, 2023Managed testing for the migration of BDO’s website to Adobe Experience Manager (AEM). Developed SIT and Master Test Plans; created and executed manual test cases with 100% RTM compliance. Coordinated with stakeholders for requirements and delivered client demos for final product acceptance. Key Achievements: Streamlined resource planning, achieving 95% billability for team members; improved defect resolution time by 25% through effective triage and stakeholder collaboration.
Senior Consultant at Deloitte Consulting PD
December 1, 2016 - February 28, 2022AustralianSuper Members Portal v5: Led testing for functional and API testing; resolved defects 30% faster than SLA; delivered daily status reports to stakeholders, ensuring transparency and alignment.
Manual Test Lead at AustralianSuper Members Portal v5
January 1, 2020 - February 1, 2022Spearheaded testing efforts for a member portal, coordinating with BAs and developers to ensure robust functionality and timely defect resolution.
Test Lead at Ministry of Health New Zealand
February 1, 2021 - September 1, 2021Led testing for Salesforce-based health screening, border management, COVID tracing, and vaccination platforms; prioritized tasks and reviewed team outputs to ensure high-quality deliverables; strategic testing approaches reduced production defects by 15%.
Manual Tester at Western Sydney University
July 1, 2019 - August 31, 2019Supported ServiceNow Project Portfolio Management (PPM) implementation; executed test cases and managed defects.
Manual Tester at Environment Protection Authority Victoria
April 1, 2019 - June 30, 2019Tested ServiceNow platform for self-service capabilities; authored test cases and collaborated with analysts to ensure 98% test coverage.
Manual Tester at Inland Revenue NZ
January 1, 2019 - March 31, 2019Supported project enhancements through manual testing and defect management.
Manual Tester at Family and Community Services
July 1, 2018 - November 30, 2018Tested ServiceNow migration and enhancements, ensuring robust functionality.
Content Migrator/Author at Cochlear
March 1, 2018 - May 31, 2018Migrated and authored web content using IBM WCM, incorporating client feedback for accuracy.
Manual Tester at Roche Pharmaceuticals
September 1, 2016 - February 28, 2018Tested Salesforce deployments for Marketing and Services Cloud; created test cases based on user stories.
Manual Tester at CapitaLand Limited
January 1, 2017 - May 31, 2017Tested Adobe web deployment for a mall website; ensured defect-free delivery.
Test Engineer at iTAC MSC Outsourcing Sdn. Bhd.
March 1, 2015 - September 30, 2016Performed testing activities across projects; collaborated with teams to resolve defects.
Delv Software Engineer at MPHASIS Limited
December 1, 2013 - February 28, 2015Contributed to software development and testing efforts in project teams.
Senior Quality Analyst at Philippine Dealing System (PDS)
June 1, 2013 - December 31, 2013Quality analysis and testing for trading systems.
Software Engineer at Accenture Inc.
October 1, 2011 - May 31, 2013Software development and testing assignments.
Associate Software Engineer at US Technology Global
April 1, 2010 - October 31, 2011Software development and initial testing activities.
Education
Bachelor of Science in Electronics and Communications Engineering at Mapua Institute of Technology
January 11, 2030 - December 9, 2025Qualifications
ISTQB Foundation Level
January 11, 2030 - December 9, 2025Industry Experience
Software & Internet, Professional Services
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