Virtual Assistant at Freelance / Remote

Spearheaded social media engagement campaigns, increasing client online interaction by strengthening community presence, leading to enhanced brand awareness and visibility. Conducted in-depth research and data mining to provide actionable insights that empowered clients to make informed decisions and improve service offerings. Managed content for various clients, editing and proofreading documents to meet high standards, ensuring flawless deliverables and client satisfaction. Organized and maintained calendars for clients, handling complex scheduling needs and coordinating appointments to ensure timely execution of business activities. Developed and executed social media strategies, generating consistent audience engagement through content planning, posting, and online community management. Monitored and filtered client emails, providing efficient responses and maintaining an organized, actionable inbox, enhancing communication workflow. Coordinated travel arrangements for personal and

Transcriber at Nature World (B.P.O.)

Transcribed audio and video files into clear, structured documents, ensuring accurate and timely delivery of over 200 transcripts annually.

HR Clerk at Kenya Electricity Generating Company (KenGEN)

Handled HR-related clerical tasks; supported administrative activities and general duties as needed.

Office Assistant at Rodale Agencies – Safaricom Agent

Greeted and directed visitors, supported sales processes, streamlined office workflows, and contributed to an efficient office environment.