Available to hire
Experienced software engineer with a background in technical support and integration, front-end development, and social media team leadership. Proficient in JavaScript, TypeScript, React.js, and Shopify. Passionate about creating simple solutions for complex problems and strives to minimize development costs through a minimal, easy-to-maintain code base.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Ukrainian
Fluent
English
Advanced
Work Experience
Shopify theme developer at Cloud Mobilized Ltd
March 2, 2021 - PresentSpecialized in developing and customizing Shopify themes to create engaging, brand-aligned e-commerce experiences. Built storefronts using Liquid, HTML, CSS, and JavaScript; troubleshoot and resolve theme-related issues; aligned design and development tasks with business goals and customer needs; kept up with new Shopify features and platform updates.
Tech Support & Integration
August 1, 2021 - PresentDelivered front-line, expert-level technical support for an AI-driven identity verification platform; assisted developers and end customers across multiple countries and industries.
Software Engineer at Redocly
March 1, 2023 - October 17, 2025Contributed to Redocly's API documentation tooling; used Node.js, JavaScript, and TypeScript; built interactive API documentation features and improved front-end performance; maintained high software quality, troubleshooted issues, and collaborated with engineers; designed end-to-end product lifecycle; supported multiple tech stacks including React and OpenAPI tooling; utilized Jest for testing and PostgreSQL for data handling.
Social Media Manager at MURKA
August 1, 2020 - October 17, 2025Motivated and assisted a team of 3 members; evaluated opportunities to drive process improvements; developed and implemented communications strategies to improve customer relationships; ensured timely, consistent, and constructive feedback; maintained standardized customer service approaches; engaged social communities to address customer service issues and respond appropriately; established a framework for specialists to adhere to standardized customer service practices; monitored and responded to inquiries.
Social Support Specialist at MURKA
July 1, 2018 - October 17, 2025Handled high-volume incoming customer inquiries; resolved issues accurately and empathetically; added value with extra services; tracked and escalated customer issues; maintained customer satisfaction; built knowledge base articles for troubleshooting and self-service for customers; supported a team with social communities management.
Sales Support Specialist at INTERPIPE
March 1, 2018 - October 17, 2025Coordinated and placed orders for production pipes; prepared documentation and information for purchase orders; maintained regular contact with customers; processed claims; managed customer accounts receivable and debits.
Education
Master's degree at Public Administration University of Customs and Finance, Dnipro, Ukraine
January 11, 2030 - January 1, 2019Master's degree at Law, Ukrainian Academy of Customs, Dnipro, Ukraine
January 11, 2030 - January 1, 2014Coursework: JavaScript Fundamentals at Web UI Soft Serve University
January 1, 2021 - January 1, 2021Qualifications
JavaScript Fundamentals
January 1, 2021 - January 1, 2021Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Education, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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