Hi, I'm Ariel Strother, a creative Graphic Designer with a sharp eye for detail and a track record of elevating brand identities and customer experiences. I thrive on turning ideas into polished visuals, packaging, and UI-friendly designs while collaborating across teams to deliver thoughtful, user-centered solutions. I’m currently expanding my toolkit with full-stack web development to blend design with interactive experiences and deliver cohesive brand storytelling across channels. I’m passionate about using design to solve problems and engage users. As I continue my studies in web development, I bring proven strengths in leadership, cross-functional training, and process improvement to every project. I enjoy turning complex inquiries into clear, actionable design and communication that helps brands connect with their audiences.

Ariel Strother

PRO

Hi, I'm Ariel Strother, a creative Graphic Designer with a sharp eye for detail and a track record of elevating brand identities and customer experiences. I thrive on turning ideas into polished visuals, packaging, and UI-friendly designs while collaborating across teams to deliver thoughtful, user-centered solutions. I’m currently expanding my toolkit with full-stack web development to blend design with interactive experiences and deliver cohesive brand storytelling across channels. I’m passionate about using design to solve problems and engage users. As I continue my studies in web development, I bring proven strengths in leadership, cross-functional training, and process improvement to every project. I enjoy turning complex inquiries into clear, actionable design and communication that helps brands connect with their audiences.

Available to hire

Hi, I’m Ariel Strother, a creative Graphic Designer with a sharp eye for detail and a track record of elevating brand identities and customer experiences. I thrive on turning ideas into polished visuals, packaging, and UI-friendly designs while collaborating across teams to deliver thoughtful, user-centered solutions. I’m currently expanding my toolkit with full-stack web development to blend design with interactive experiences and deliver cohesive brand storytelling across channels.

I’m passionate about using design to solve problems and engage users. As I continue my studies in web development, I bring proven strengths in leadership, cross-functional training, and process improvement to every project. I enjoy turning complex inquiries into clear, actionable design and communication that helps brands connect with their audiences.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Fluent

Work Experience

Customer Education Assistant Manager at American Heart Association
May 1, 2019 - July 1, 2021
Triaged inbound chat support calls and email inquiries from customers to facilitate new account setups, shipping status, refunds and return inquiries, and troubleshooting. Achieved an average 98% CSAT per quarter for the department while maintaining a 97% customer satisfaction survey rating. Provided customer retention incentives through promotional codes and upgraded trial accounts. Documented incidents and discrepancies in detailed reports for management. Trained new hires and transitioned team members across multiple business units to foster cross-functional collaboration and diverse skill sets.
Team Member at Target
July 1, 2021 - December 1, 2022
Greeted incoming customers seeking fashion and luxury items, and expressed gratitude to existing customers for their patronage. Calmly de-escalated shopping and checkout situations, including managing disorderly customers and responding to medical emergencies.
Customer Experience Operations Specialist at Comcast NBCUniversal
December 1, 2022 - May 1, 2023
Responded to incoming calls from customers, addressing concerns promptly and effectively. Diffused customer situations during calls and directed inquiries to the appropriate department as necessary. Audited customer accounts for incorrect charges or credits, implementing necessary adjustments. Mitigated fraud risks and verified caller identities. Completed detailed incident and discrepancy reports for management and leadership. Analyzed and approved service transfers to optimize customer satisfaction.
HR Payroll Agent at One Source Preparedness Training
December 2, 2022 - Present
Led and supervised HR staff, facilitated department meetings, and recommended policy changes to improve operations. Investigated and resolved discrepancies in payroll records and employee timesheets. Verified payroll data and initial payment information to ensure accuracy. Maintained detailed records of employee financial information including salaries, bonuses, deductions, and net pay. Kept employee contact information up to date and served as the first point of contact for salary, benefits, and tax inquiries. Analyzed and approved service transfers to ensure seamless HR operations. Calculated wages, bonuses, expenses, and other payments accurately, ensuring timely wage deposits. Provided payroll training and committed to improving HR efficiency.

Education

Bachelor's degree - Full-Stack Web Development at Arizona State University
August 1, 2023 - February 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Healthcare, Non-Profit Organization, Retail, Professional Services